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Lightroom stopped syncing

Community Beginner ,
Apr 14, 2020

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Hi pals!

I have a problem with Lightroom Desktop stopped syncing.

I upload photos from my mobile devices. Both mobile devices sync between themselves but the Desktop Lightroom Classic does not sync with them anymore. It does display the number of photos to sync but this number does not update and nothing happens.

How can I solve this problem?

 

I found a thread about it (https://community.adobe.com/t5/lightroom-classic/lightroom-classic-stopped-syncing/td-p/10508523?pag...)

Recommending to erase /Users//Library/Caches/Adobe/Lightroom/Sync Data/Sync.lrdata (on Mac). Did it but to no avail.

 

I found on YouTube a solution - but it involves deleting all collections and cloud data (which is huge in my case) - and will take (if it succeeds at all) many hours to complete. Is there another way to do it?

The YouTube is on: https://www.youtube.com/watch?v=ZXQZIw2TrNo

 

Would be eternally grateful for help.

 

Regards and stay safe!

Nils.

 

sync.png

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator}

If Adobe Lightroom on your iPad/iPhone stoped syncing with Adobe Lightroom on your Mac, this process will give you a clean slate, so that Adobe will start sy...
Correct answer by tierecke | Community Beginner

Hi

 

No answers so I did what the YouTube said and it worked!... Unfortunately now I have to sync all the files again into the cloud but the sync works now!...

 

If someone has a better solution, please post.

TOPICS
Bug, Problem or error, Sync

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Lightroom stopped syncing

Community Beginner ,
Apr 14, 2020

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Hi pals!

I have a problem with Lightroom Desktop stopped syncing.

I upload photos from my mobile devices. Both mobile devices sync between themselves but the Desktop Lightroom Classic does not sync with them anymore. It does display the number of photos to sync but this number does not update and nothing happens.

How can I solve this problem?

 

I found a thread about it (https://community.adobe.com/t5/lightroom-classic/lightroom-classic-stopped-syncing/td-p/10508523?pag...)

Recommending to erase /Users//Library/Caches/Adobe/Lightroom/Sync Data/Sync.lrdata (on Mac). Did it but to no avail.

 

I found on YouTube a solution - but it involves deleting all collections and cloud data (which is huge in my case) - and will take (if it succeeds at all) many hours to complete. Is there another way to do it?

The YouTube is on: https://www.youtube.com/watch?v=ZXQZIw2TrNo

 

Would be eternally grateful for help.

 

Regards and stay safe!

Nils.

 

sync.png

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator}

If Adobe Lightroom on your iPad/iPhone stoped syncing with Adobe Lightroom on your Mac, this process will give you a clean slate, so that Adobe will start sy...
Correct answer by tierecke | Community Beginner

Hi

 

No answers so I did what the YouTube said and it worked!... Unfortunately now I have to sync all the files again into the cloud but the sync works now!...

 

If someone has a better solution, please post.

TOPICS
Bug, Problem or error, Sync

Views

388

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Apr 14, 2020 0
Community Beginner ,
Apr 20, 2020

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Hi

 

No answers so I did what the YouTube said and it worked!... Unfortunately now I have to sync all the files again into the cloud but the sync works now!...

 

If someone has a better solution, please post.

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Apr 20, 2020 0
Adobe Community Professional ,
Apr 20, 2020

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Hint, be aware that you can only have one (1) Lightroom Classic Catalog file, syncing to your Adobe Creative Cloud account at any point in time. If you log in with another Catalog the previous one will no longer sync.

Regards, Denis: System iMac mid-2015, 5K 27” monitor, macOS10.15.7: LrC 10, Lr 4, Ps 22.0,; Camera OM-D E-M1.

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Apr 20, 2020 2
Community Beginner ,
May 04, 2020

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Thanks, Denis.

 

My problem was that my Mac crashed (dunno why, it happened a few times lately while on Lightroom!) - and then the syncing was out of sync. It just happened to me again. So it's not a catalog issue. I have just one catalog.

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May 04, 2020 0
Adobe Community Professional ,
May 04, 2020

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Quote "My Mac crashed" did you have to create a new Catalog from a back up, change components in your computer, reinstall OS, etc. Lots of things could cause the Creative Cloud to recognize the Catalog you are using as a new Catalog while syncing.

 

Regards, Denis: System iMac mid-2015, 5K 27” monitor, macOS10.15.7: LrC 10, Lr 4, Ps 22.0,; Camera OM-D E-M1.

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May 04, 2020 0