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Lightroom Upload Button Grey

Community Beginner ,
May 28, 2017 May 28, 2017

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Recently, when I attempt to upload a file to Lightroom the upload button is disabled or grayed out.

At first, there isn't a problem uploading the pictures.

I go to the Library tab> press import> select the pictures I like> click Upload> then move to the Develop tab.

Once I click on the first picture available a popup appears with the error: 

"Adobe Photoshop Lightroom has stopped working.

A problem caused the program to stop working correctly.

Windows will close the program and notify you if a solution is available.

Close program" 

The program closes.  I reopen it, and the folder I previously uploaded is no longer available in the Develop Tab.  I go back to the Library to import the photos again, but the Upload button is then grayed out.

I was able to restart Lightroom once and get around the error, however, I literally just did the aforementioned steps, five times, back-to-back--  and it worked.  Now, it seems to not want to work at all.  Neither on old folders, nor new ones.

Things I have attempted:

  • Uninstalling/reinstalling
  • Closing from task manager/ opening from task manager
  • Updating Lightroom
  • moving picture files to different external hard drive
  • Restarting computer
  • Closing all other programs while trying to run Lightroom
  • Opening program from desktop shortcut
  • Opening program from Adobe Suite
  • Opening program from Start menu
  • Cursing at the program
  • Pleading with the program

My CPU is working at 2%

My Memory is at 40%

Lightroom Error 1.JPG

This problem only started happening over the last two weeks, but it is enough to make me go bonkers. There has to be an easy fix that I am overlooking. Please, help, SOS!

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Community Expert ,
May 29, 2017 May 29, 2017

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If you haven't already done so I suggest resetting the Lightroom preference file. Instructions at How to set Lightroom preferences

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Community Beginner ,
Jun 01, 2017 Jun 01, 2017

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I followed these steps: Set Lightroom Preferences, but it is still not letting me import the pictures. 

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Community Beginner ,
Jun 01, 2017 Jun 01, 2017

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I think it may have something to do with it thinking this folder is a duplicate.  I know the folder is not because I can not access it through Lightroom at all.

This is the error: "This photo is a suspected duplicate."

Lightroom Error Duplicate.JPG

I wish there were an, "Import Duplicates Anyway" button.

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New Here ,
Sep 18, 2017 Sep 18, 2017

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I have the same problem! even worst I discovered that some of my older folders do not contain all images.

in one of the folders I can only see mov files but no photos, if I try to upload the fotos (that are physically on the hard rive I can not do it for the same reason you described above.

I tried to delete the folder from the library but now it is completely disappeared and not possible to upload it again.

Help!

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New Here ,
Sep 18, 2017 Sep 18, 2017

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I found out that I had synchronised the folder for the whole year. there was a transfer folder where some images where left. When I try to synchronise the folder with the same pics in the library I get the suspected duplicate message you have shown. I just removed the mark in the import library to not copy suspected duplicates and now it imports the pics to the folder where they belong.

However i have the duplicates in another folder. I have deleted them on the hard disc, but when I try to synchronise the folder Lightroom crashes always. That must be a bug...

Maybe that helps you, at least you do not need to rename the files.

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