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Lightroom was unable to backup the catalogue...

New Here ,
Aug 30, 2020 Aug 30, 2020

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Hi,

 

I am getting the classic error showing up with the newest version of Lightroom.

 

mipevo6_0-1598772415741.png

Any suggestions on why ?  I tried the choose a different folder, I have enough space etc..

Thanks in advance.

 

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LEGEND ,
Aug 30, 2020 Aug 30, 2020

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Looks like you are using a NAS?

 

Check the NAS security settings. See if something changed.

 

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New Here ,
Sep 01, 2020 Sep 01, 2020

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Nothing to do with the NAS, but good idea so thanks

 

The catalogue and backups are all happening to local disks 

 

Tried changing the location

Tried the config.lua fix

 

Thoughts?

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New Here ,
Sep 01, 2020 Sep 01, 2020

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I now have this issue as well... I clicked continue several times (like 100) and it gets me no where....

Did you get a solution on this?

I am about to lose my mind 😞

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New Here ,
Sep 01, 2020 Sep 01, 2020

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PC

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LEGEND ,
Sep 01, 2020 Sep 01, 2020

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Is that file name running into an OS or other issue invoving file name length? 

 

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Community Expert ,
Sep 01, 2020 Sep 01, 2020

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curiosity, are you ising Mac or PC?

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New Here ,
Sep 01, 2020 Sep 01, 2020

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PC for me.

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Community Expert ,
Sep 01, 2020 Sep 01, 2020

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have you tried the ssteps listed here:

https://helpx.adobe.com/lightroom/kb/unable-to-back-up-catalog.html

 

Basically: 

  • Launch Lightroom.

  • (Win) Choose Edit menu > Preferences.

    (Mac) Choose Lightroom > Preferences.

  • When the Preferences dialog appears, select the Presets tab.

  • In the Presets tab, click the Show Lightroom Presets Folder button. Lightroom opens the root preset folder in the File Explorer (Win)/Finder (Mac).

  • In the File Explorer (Win)/Finder (Mac), navigate to the Lightroom folder.

  • Go to Adobe Creative Cloud and download the config.lua file. Copy the downloaded config.lua file into the Lightroomfolder mentioned in Step 5.

    This config.lua file will reconfigure the old backup behavior in Lightroom.

  • Relaunch Lightroom.

    You should be able to back up your catalog now. 

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