Highlighted

Lightroom window for selecting print icc profiles does not open

Explorer ,
Apr 13, 2020

Copy link to clipboard

Copied

Hi,
System: Win 10 prof, LR 9.2

The window (Print modul -> Print Job - > Color Management -> Profile -> other) for selecting additional ICC profiles for printing images does not open.

The opening is blocked by something, only when the process is canceled by ESC can I continue working.

The ICC profiles are available and are also displayed by the WIN 10 color management.

Reinstalling LR didn't help, nor did an attempt with admin rights.

Does anyone have clues as to what this may be?

Regards and thx

Regards | System: Win10 Pro, NEC 27", LRC 9.2.1, PS 2020 v21.1.2, Canon DSLR
TOPICS
Presets or profiles, Problem or error, Windows

Views

308

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Lightroom window for selecting print icc profiles does not open

Explorer ,
Apr 13, 2020

Copy link to clipboard

Copied

Hi,
System: Win 10 prof, LR 9.2

The window (Print modul -> Print Job - > Color Management -> Profile -> other) for selecting additional ICC profiles for printing images does not open.

The opening is blocked by something, only when the process is canceled by ESC can I continue working.

The ICC profiles are available and are also displayed by the WIN 10 color management.

Reinstalling LR didn't help, nor did an attempt with admin rights.

Does anyone have clues as to what this may be?

Regards and thx

Regards | System: Win10 Pro, NEC 27", LRC 9.2.1, PS 2020 v21.1.2, Canon DSLR
TOPICS
Presets or profiles, Problem or error, Windows

Views

309

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 13, 2020 0
Adobe Community Professional ,
Apr 13, 2020

Copy link to clipboard

Copied

What printer are you using? Is this a recent problem? Have you been able to choose different profiles in the past?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 13, 2020 0
Explorer ,
Apr 13, 2020

Copy link to clipboard

Copied

Hi,
thanks for responding.
I use an Epson Stylus Photo and yes it is a recent problem. I am currently converting from Win 7 prof to Win 10 prof.
It worked fine under Win 7.

Regards | System: Win10 Pro, NEC 27", LRC 9.2.1, PS 2020 v21.1.2, Canon DSLR

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 13, 2020 0
LEGEND ,
Apr 13, 2020

Copy link to clipboard

Copied

So, walking thru on my rig. You are stating that you do not get the screen to select what profiles appear in the popup?

Image 1.png

 

 

https://www.youtube.com/watch?v=N6HWQqTKftI

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3
How to add ICC printer color profiles to Lightroom print module on Windows for inkjet photo printing.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 13, 2020 0
LEGEND ,
Apr 13, 2020

Copy link to clipboard

Copied

And


If they are not appearing in that screen, As I remember it, and as I found on my Windows 10 rig, they should be in:
C:\Windows\System32\Spool\Drivers\Color\


Not just the printer icc profiles, but others as well.


If you are missing some for your printer(s) then downloading a fresh new copy of the printers driver should bring the default ones back, For additional ones, you need to visit your printer mfg. site, your paper mfg. site, your ink mfg. site (yes normally print mfg.), and in some cases third party’s that are providing icc files.

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 13, 2020 0
Explorer ,
Apr 13, 2020

Copy link to clipboard

Copied

Hi,
thanks for answering.

"...You are stating that you do not get the screen to select what profiles appear in the popup?..."

No, the window itself is not displayed, the pop up is blocked, as I wrote in my first post:

"...The opening is blocked by something, only when the process is canceled by ESC can I continue working..."

It is about this window (taken from your post):

gbo_0-1586846612757.png

 

"...Not just the printer icc profiles, but others as well...."

Yes, all ICC profiles (for printer, screen, scannner) are available and are also displayed by the WIN 10 color management.

 

The issue is not that I cannot select certain profiles in the window, but that the window does not open at all.

 

 

Regards | System: Win10 Pro, NEC 27", LRC 9.2.1, PS 2020 v21.1.2, Canon DSLR

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 13, 2020 0
LEGEND ,
Apr 14, 2020

Copy link to clipboard

Copied

Sounds like a canadate for resetting the preference file. Resetting the preference file is Adobe speak for deleating the preference file and then letting Lightroom Classic to recreate it.

 

The preference file can get corrupted, resulting in odd behavior. Some people have a knee jerk reaction in thinking they need to uninstall then reinstall Lightroom Classic, maybe that could be called for, but it would be better to first reset the preference file.

 

Be aware that resetting the preference file will result in Lightroom Classic creating a new catalog instead if opening your previously opened catalog (normally) so make sure you know where your catalog is. 

 

Be aware the resetting the preference file will revert some settings in Preferences to defaults. So be aware of what you have changed, so that you can put those back the way you want them.

 

some links:

 

https://lightroomers.com/replacing-the-lightroom-preference-file/745/

 

https://www.youtube.com/watch?v=bARt-hoCc2Q

 

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

https://helpx.adobe.com/lightroom-classic/kb/recover-catalog-images-resetting-lightroom.html

 

note: reinstalling LRC may not create a fresh new prefrence file. Uninstalling LRC, may or may not depending upon hiw complete the uninstall was and what steps were taken, 

 

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3
Laura Shoe (https://laurashoe.com) shows you how to reset Lightroom's preferences to resolve buggy behavior. Check out Laura's comprehensive Lightroom Worksh...

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 14, 2020 0
gbo LATEST
Explorer ,
Apr 14, 2020

Copy link to clipboard

Copied

Hi,

I have implemented your suggestion, but unfortunately without success.
I also reinstalled LR and did many other checks, but all to no avail.

Ultimately, I still found the cause. After I switched on my second monitor, the selection window was visible on it.

It is completely incomprehensible to me why LR tries to open this selection window on a switched off monitor, especially since this is also a complete initial installation of the operating system and all applications and I had never opened this window in this setup before - really strange.

Thanks again for your efforts.
Regards

Regards | System: Win10 Pro, NEC 27", LRC 9.2.1, PS 2020 v21.1.2, Canon DSLR

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 14, 2020 0