Lightroom6 activation failed because mximum allowed computers

New Here ,
Feb 12, 2021 Feb 12, 2021

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Hello,

I had to switch from my old computer and couldn't uninstall Lightroom 6 (non subscription) on the old computer. Now I can't activate LR6 on the new computer due to maximum allowed computers reached.
Apparently I shall contact Adobe support, however the help pages send me in circles.
Could anybody help me?

 

kind regards

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

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Download and install, How to, Problem or error

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Adobe Community Professional ,
Feb 12, 2021 Feb 12, 2021

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You need to contact Adobe directly through the Chat system at the link.
https://helpx.adobe.com/contact/support.html
Select the chat icon at the bottom right of the page to open a chat session.
Type in AGENT into the chat window to connect directly to a person rather than the AI System.

You need your Web Browser logged in to your Account Id and Cookies allowed.

 

 

Regards. My System: Lr-Classic 10.2, Photoshop 22.3, Lightroom 4.2, Windows-10 Nikon DSLR.

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