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LR 6.13 Update

New Here ,
Oct 26, 2017

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Maybe I am slow but I can't update to LR 6.13.  When I go to help> updates within LR it says I am up to date with version 6.12.  Cant find anywhere on Adobe's site to update to LR 6.13 stand alone.  Seems everything steers you to one version or another of CC which I am not interested in.

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LR 6.13 Update

New Here ,
Oct 26, 2017

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Maybe I am slow but I can't update to LR 6.13.  When I go to help> updates within LR it says I am up to date with version 6.12.  Cant find anywhere on Adobe's site to update to LR 6.13 stand alone.  Seems everything steers you to one version or another of CC which I am not interested in.

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Adobe Community Professional ,
Oct 26, 2017

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You can download it manually from this website:

Download Photoshop Lightroom

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New Here ,
Oct 26, 2017

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Thank you Jim, thanks for taking the time to answer.

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Adobe Community Professional ,
Oct 26, 2017

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You are welcome. Hope that works for you.

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Community Beginner ,
Oct 27, 2017

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Hi Jim,

I also have problem with updating LR from 6.12 to 6.13.

After trying to carry out update manually (according to your suggestion) I receive the notice: Updates could not be applied. Error Code: U44MP28.    What am I to do ????

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New Here ,
Oct 27, 2017

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Hey,

There's 2 Jims in this thread, unfortunately I can't help you! If you google that error message it gives you this thread https://forums.adobe.com/thread/2312570 which is unfortunately in German! I'd suggest throwing it into Google Translate to see what they're talking about. Unless you read German, which would be good


Cheers,

Jim

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Community Beginner ,
Oct 27, 2017

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Thank you very much for your explanation.

Warm greetings from Warsaw, Poland

Marek Morawski

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Community Beginner ,
Oct 27, 2017

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Hi Jim,

I also have problem with updating LR from 6.12 to 6.13.

After trying to carry out update manually (according to your suggestion) I receive the notice: Updates could not be applied. Error Code: U44MP28.    What am I to do ????

P.S. My previous question I've addressed by mistake to the "wrong" Jim. Sorry, about that 🙂

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Community Beginner ,
Oct 27, 2017

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Let me tell you I found the solution myself right before a moment.

The reason of the problem was renaming of the original application file from Adobe Lightroom to Adobe Lightroom_6

Sorry for taking your time 🙂

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Explorer ,
Aug 15, 2018

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6.14 update patch did the trick for me, Lightroom 6 is back working again.

MacBook Pro 2018

High Sierra 10.13.6

32GB Ram

2TB SSD

FYI,

All Adobe CS6 programs are working fine in the latest High Sierra 10.13.6, Photoshop/InDesign/Illustrator

I am experimenting with "Affinity Photo" and "Affinity Designer" for that time when Adobe legacy applications stop functioning.

Both Affinity Apps are really interesting and are as powerful as the Adobe apps they may replace. Photoshop and Illustrator.

woohoo.

Thanks to everyone helping on the forum.

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New Here ,
Oct 26, 2017

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tried your link and it downloads the original lightroom 6 only no 6.13

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New Here ,
Oct 26, 2017

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Hi Jim

Can you help??

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New Here ,
Oct 26, 2017

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I used the link Jim provided and it worked fine.  A little ways down the page is a blue arrow next to Lightroom 6.  Click the arrow and you will get a long list of updates, including 6.13 at the top.  Click it and you are off to the races.

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Adobe Community Professional ,
Oct 26, 2017

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briank777  wrote

Hi Jim

Can you help??

The one at the top is the basic installer for Lightroom 6 .0. Then the updates are listed below. The illustration shows the Mac updates. There are Windows updates further down.

Capture.JPG

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New Here ,
Oct 26, 2017

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Jim,

I've been trying to sort out this problem all morning and your responses were exactly what I needed. Thank you!!

Jim

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New Here ,
Oct 27, 2017

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The windows version is identified as LR but it's really Dreamweaver

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Community Beginner ,
Oct 27, 2017

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Thx for your reply, however I use Mac version running under my Sierra OS.

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Adobe Community Professional ,
Oct 27, 2017

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Are you sure about that?

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Community Beginner ,
Oct 28, 2017

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Yes I am, since after bringing back the original file name to Adobe Lightroom (instead of Adobe Lightroom_6) the update to version 6.13 went smoothly.

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New Here ,
Dec 13, 2017

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Yes! That is what happened to me too! How do I get 6.13

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Adobe Community Professional ,
Dec 13, 2017

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The link has been posted many time, even in this thread.

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New Here ,
Oct 29, 2017

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A nightmare (right on time for halloween): As usual I upgraded my LR 6 (not CC) with the CC Updater and I got the Classic CC Version and 6.12 was de-installled.

OK, I then de-installed Classic CC and tried to install 6.13. But the download from the official download page (Download Photoshop Lightroom) just gives me version 6.0 and none of the updates 6.0.1, 6.1, ... 6.13 fails on my Mac.

Funny, the CC Updater says my 6.0 is the latest version.LR6.png

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New Here ,
Oct 29, 2017

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I am having the exact same issue, I have spent 3 hours on the phone to Adobe and still haven't found a resolve. I did exactly the same as you bkircher and did the update without realising it was a new subscription based version. Think Adobe should have made that a little clearer before pushing that update. Feeling pretty frustrated not having all the panels in LR6 version 6.0. If anyone has had any luck updating to 6.13 would love to know how....seems even Adobe can't figure this one out.

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Community Beginner ,
Oct 29, 2017

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You should follow this link:

Download Photoshop Lightroom

and choose the very first option 6.13 dedicated for the standalone version of Lightroom 6. I successfully upgraded from version 6.12.

Screen Shot 2017-10-29 at 09.27.49.png

Anyway what a mess Adobe has caused with the introduction of so many different Lightroom versions and update options......

Life may be simple or complicated. This time we definitely have to do with the second option. Another question is the lack of competence from the support people like in my case while trying to receive help via chat. It was just disaster......After presenting my problem with update and providing the Error code I was asked about the camera type I use with my Lightroom.......Do you need any more comments ?

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New Here ,
Oct 29, 2017

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Hello,

thanks for helping - but unfortunately my LR 6.12 was deinstalled automatically when I installed Classic CC. So I had to start with an initial setup, which is LR 6.0 from the provided link.

LR 60.jpg

This works but then I can't apply any of these updates (neither 6.13 nor 6.0.1 nor 6.1 ...)

Update Failes.jpg

KR Bernd

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Community Beginner ,
Oct 29, 2017

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I am afraid I won't be able to help you with your case. Mine was a little bit different and I got another notice (see the print screen below).

It seems you just have to ask Adobe support for help. Good luck 🙂

MM

Screen Shot 2017-10-27 at 19.26.56.png

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New Here ,
Oct 29, 2017

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Dear all,

I think I found the solution to fix our nightmare.

I am a owner of lightroom 6, recently upgraded to LR6.12

As you experimented, I lost it after the upgrade of my LR6.12 from the bloody Creative Cloud.

After hours of trials, I guess I found the solution. It works well now the LR 6.13 is well installed.

First re-install LR6 with you CD.

Your PC will have then the 6 version only.

Then use the link marekm8883944shared with us above. 

Click on the right version 6.13 and upgrade the initial LR6 version.

The LR6.13 will be well installed ;-)))

The nightmare will be over. I hope the same for you.

Enjoy halloween

Philippe from Paris (France)

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Community Beginner ,
Oct 29, 2017

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Dear Philippe,

I am glad to hear you have also been successful with updating your Lightroom to version 6.13.

Hope all other users will follow our path.

Take care 🙂

Marek

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New Here ,
Oct 29, 2017

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Super @!

I don't know why but after re-installing the ORIGINAL LR 6.0 (not the one from the Adobe page) I was also able to install the 6.13 update.

Thank your for your support.

KR Bernd

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New Here ,
Oct 29, 2017

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I dont remember getting a disk copy for my Lightroom 6? But actually my iMac won't take a disc anyways...has anyone managed to get a work around for this? So frustrating and Adobe support are USELESS at resolving this.

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Community Beginner ,
Oct 29, 2017

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You may use the link below to get the full licence version or just upgrade to 6.0:

Download and install Lightroom 6 (Single App license)

If you have already installed version 5.0 (as was in my case) it should work just fine (no CD installation required.....)

Also if you have installers backup on your Mac you can use it for that purpose .

Another solution If you have original CD try to use external DVD drive (not very expensive or you can try to borrow it from somebody just for a moment....)

Hope its helps 🙂

MM

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Community Beginner ,
Oct 30, 2017

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Awesome. You guys rock. All of you. I have now resolved my nightmare.

Similar, to others, i have had this nightmare. But the good news is that it is now over, and 6.13 is now working.

Here is my story (and it sings like a song, blah blah blah).

- I own a perpetual Lightroom 6 License.

- On the day that Adobe announced Lightroom Classic CC, I received notification on the Adobe Creative Cloud notification bar on my MacBook Pro.

- Without even thinking, i just clicked on Update, and then started reading Whats New whilst the update was in progress.

- I noticed that Adobe "CLAIMED" they have just given it a new name.

- At that same instant, i glanced at my update progress bar and noticed the system was uninstalling Lightroom 2015 (which we know as Lightroom 6).

- Straightaway, i knew something was odd. You don't need to update a base version to apply a patch.

- Anyway, I waited for the installation process, and immediately, system prompted me for my credit card details before launching the package.

- Straightaway, i realised. I went back to read the release notes again, and i spotted the con.

- It was not an update. It was a brand new product.

- All this was happening around 08:00 GMT. So, i scurried around to get a contact telephone number. I knew this wasn't something that required email or web chat.

- I contacted they number, and they open at 09:00. Patiently, like a sick patient, i waited until 09:00. It took 30 minutes to get through the loop of options to select, before i eventually got to speak with someone.

- It took him 15 minutes to understand my plight.

- Eventually, he transferred me to tech support. They told me that i was to update to Lightroom Classic CC, but i said, No, I have a licence.

- They directed me to where i could get the original instal file, the dmg.

- I installed it and realised it was the base version 6.0.

- So i thought i would play smart and just reinstall my last backed up copy of Lightroom 6.12 from Time Machine backup.

- Of course that seemed to work, and i have been using LR6 happily up until yesterday when i wanted to apply the update patch for 6.13.

- Of course that failed, because the update process was looking for some timestamp which wasn't there.

So, this morning, after trying all of the methods suggested here. I tried the update patch again and it still didn't work.

So, i followed the recommendation above.

1. Firstly, i completely uninstalled Lightroom from my mac. I also deleted the icon from apps. So, no more Lightroom on my machine.

2. Next, i installed the original dmg for LR6.0

3. Next, i tried to launch that installation, but of course, it failed a few times.

4. Undeterred, i proceeded as instructed above to simply apply the update patch for LR6.13.....

and

5. Voila, it is now working. I am so glad and so relieved. Speaking to the blessed support guys would have been a nightmare. I know they are trying their best but they cause more panic and anxiety.

Thanks guys.

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Explorer ,
Nov 10, 2017

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I have the same problem, but I have a pc. Do you recommend me to uninstall LIghtroom 6 and reinstall it until its possible to update to 6.13. Im going crazy here.. 😞

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Adobe Community Professional ,
Nov 10, 2017

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It's the same for PC and Mac.

Just follow the many guides posted.

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Explorer ,
Nov 11, 2017

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berndk13045508  skrev

Super @!

I don't know why but after re-installing the ORIGINAL LR 6.0 (not the one from the Adobe page) I was also able to install the 6.13 update.

Thank your for your support.

KR Bernd

Hi, what do you mean with "not the one from Adobe page"? I have tried to uninstall and install Lightroom 6 serveral times so I can update to 6.13, but it never works. I Think I have tried it for 8-10 hours now..

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Adobe Community Professional ,
Nov 11, 2017

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Try the following steps:

Deinstall all applications from Adobe

Run the Adobe Cleaner Tool

Install the Adobe's applications one after the other.

Axel

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New Here ,
Nov 12, 2017

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For those getting this Application Manager error when trying to install the 6.13 package, please right-0click o n the Package Installer, and select "Show Package Contents".

Next, in the Finder window that opens, select folder macOS, and double click on the file Install in there - this will bypass ther Application Manager and you should be good to go from there.

Honestly, if anyone from Adobe is reading this, it has taken me over 2.5 hours, involving reading multiple online threads (including this one), watching you-tube help videos (the one for the Application Manager re-install was helpful if only to learn how to bypass it), and a lot of swearing....all to achieve what then took less that 5 minutes (including download time).

Adobe, be embarrassed....

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New Here ,
Nov 12, 2017

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Thank you

philippea58444690

- you are a wonderful resource to us all.

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Community Beginner ,
Nov 12, 2017

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Thanks a lot !!

ET

Wysłane z iPhone

Wiadomość napisana przez lochlannm <forums_noreply@adobe.com> w dniu 13.11.2017, o godz. 00:50:

LR 6.13 Update

created by lochlannm in Lightroom Classic CC - View the full discussion

Thank you Sir - you are a wonderful resource to us all.

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Explorer ,
Nov 13, 2017

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Hi, I don´t have Mac so I don´t know if I can see the same things that you can.  This is how it looks in my computer. I dont know how to "Show Package Contents".

Print.jpg

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Adobe Community Professional ,
Nov 13, 2017

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Take a look into this Thread: Re: Update from Lightroom 6.0 to the latest version??

There's the same problem and there's also instructions for Windows.

You've been still a part of the discussion in this post.

Axel

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Explorer ,
Nov 13, 2017

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Thats my thred 🙂 I have solved the problem now. I installed Adobe Application Manager and Everything works fine.

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New Here ,
Oct 29, 2017

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Screenshot 2017-10-30 11.58.04.png

So I have just spent 5 hours in total speaking to Adobe and there is no resolve to the above issue. They have uninstalled and reinstalled LR6.0 and they can't update it any longer to 6.13. I have been told to be patient whilst they try and fix this and they have no idea how long this may take. They have told me there are alternative softwares on Photocube and I can contact them if I like.  Oh and of course they suggested I subscribe to CC version. So if you have a greyed out update in the help menu there isn't anyway you can get LR running to its previous version of 6.13. Nice one Adobe. Great support. Feeling extremely angry right now

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