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LR adjustment brush turns to pointer on part of the screen and will not work

New Here ,
Oct 17, 2020

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Hello,

I'm on a MacOS and using Catalina. I've been experiencing this problem for some time and the only fix is to restart LR. When I'm using the adjustment brush in LR it will turn into a pointer on part of the screen and LR will not respond. This problem seems to happen when I've been using LR for a while. The brush turns into a pointer on a different part of the screen every time this happens. 

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Bug, Mac, Problem or error

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LR adjustment brush turns to pointer on part of the screen and will not work

New Here ,
Oct 17, 2020

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Hello,

I'm on a MacOS and using Catalina. I've been experiencing this problem for some time and the only fix is to restart LR. When I'm using the adjustment brush in LR it will turn into a pointer on part of the screen and LR will not respond. This problem seems to happen when I've been using LR for a while. The brush turns into a pointer on a different part of the screen every time this happens. 

TOPICS
Bug, Mac, Problem or error

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42

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Oct 17, 2020 0
LEGEND ,
Oct 17, 2020

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Lightroom or Lightroom Classic? What version NUMBER?

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Oct 17, 2020 0
New Here ,
Oct 17, 2020

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LR Classic 9.4

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Oct 17, 2020 0
LEGEND ,
Oct 17, 2020

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First thing I would try is resetting your preferences. https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

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Oct 17, 2020 0
LEGEND ,
Oct 18, 2020

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Past that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

GoldingD_0-1603064830616.jpeg

 

GoldingD_1-1603064830617.png

 

 

GoldingD_2-1603064830617.png

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Oct 18, 2020 0
New Here ,
Oct 19, 2020

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Thanks! Here's the info. 

 

Lightroom Classic version: 9.4 [ 202008061458-dbb2971e ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 10
Version: 10.15.6 [19G2021]
Application architecture: x64
Logical processor count: 4
Processor speed: 3.4 GHz
SqLite Version: 3.30.1
Built-in memory: 8,192.0 MB
Real memory available to Lightroom: 8,192.0 MB
Real memory used by Lightroom: 1,779.0 MB (21.7%)
Virtual memory used by Lightroom: 10,539.7 MB
Memory cache size: 473.8MB
Internal Camera Raw version: 12.4 [ 555 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 394MB / 4095MB (9%)
Camera Raw real memory: 404MB / 8192MB (4%)
Displays: 1) 5120x2880

Graphics Processor Info:
Metal: AMD Radeon Pro 570

 

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/jennifercash/Pictures/Tanya_Moore6936-TP20/Tanya_Moore6936-TP20-2.lrcat
Settings Folder: /Users/jennifercash/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Facebook
4) Flickr
5) HDR Efex Pro 2
6) Nikon Tether Plugin

 

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Oct 19, 2020 0