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LR and ACR Crash - While editing Ricoh Theta-Z1 DNG files in Develop mode

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Jul 13, 2020

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In LR and in the ACR(in Bridge), if you can edit first the Theta-Z1 360 Degree Spherical cameras DNG files, and then when I copy the edit settings to another file and after I want to edit, the programs crashes alwayse.
LR and Camera RAW crashes when re-editing previously edited files.
After that, I can't start LR anymore either in normally.
I tried it on both laptops and PCs, the same result. I'm using Windows 10 Professional.
There is no problem with Sony, Panasonic, Nikon, Olympus RAW files.
I hadn’t had this problem about 1 month earlier.

 

 

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Crash or freeze, How to, Problem or error, Windows

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LR and ACR Crash - While editing Ricoh Theta-Z1 DNG files in Develop mode

New Here ,
Jul 13, 2020

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In LR and in the ACR(in Bridge), if you can edit first the Theta-Z1 360 Degree Spherical cameras DNG files, and then when I copy the edit settings to another file and after I want to edit, the programs crashes alwayse.
LR and Camera RAW crashes when re-editing previously edited files.
After that, I can't start LR anymore either in normally.
I tried it on both laptops and PCs, the same result. I'm using Windows 10 Professional.
There is no problem with Sony, Panasonic, Nikon, Olympus RAW files.
I hadn’t had this problem about 1 month earlier.

 

 

TOPICS
Crash or freeze, How to, Problem or error, Windows

Views

55

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Jul 13, 2020 0
LEGEND ,
Jul 13, 2020

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

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davidg36166309_1-1594666783647.png

 

 

davidg36166309_2-1594666783648.png

 

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Jul 13, 2020 0
New Here ,
Jul 13, 2020

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Thank You!

My System Information as Lightroom Classic:

Lightroom Classic version: 9.3 [ 202005281810-476e492c ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.18363
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 3,6 GHz
SqLite Version: 3.30.1
Built-in memory: 32694,8 MB
Real memory available to Lightroom: 32694,8 MB
Real memory used by Lightroom: 1157,2 MB (3,5%)
Virtual memory used by Lightroom: 1399,3 MB
GDI objects count: 648
USER objects count: 1894
Process handles count: 1927
Memory cache size: 151,6MB
Internal Camera Raw version: 12.3 [ 493 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 304MB / 16347MB (1%)
Camera Raw real memory: 304MB / 32694MB (0%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 2560x1440, 2) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1660 SUPER (27.21.14.5148)

 

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: D:\LR_Catalog\Lightroom Catalog\Lightroom Catalog.lrcat
Settings Folder: C:\Users\bkova\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Facebook
3) Flickr
4) Nikon Tether Plugin

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Jul 13, 2020 0
Gyorgy69 LATEST
New Here ,
Jul 13, 2020

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And my laptop System Information as Lightroom Classic:

 

Lightroom Classic version: 9.3 [ 202005281810-476e492c ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.18363
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 2,5 GHz
SqLite Version: 3.30.1
Built-in memory: 16234,6 MB
Real memory available to Lightroom: 16234,6 MB
Real memory used by Lightroom: 1013,9 MB (6,2%)
Virtual memory used by Lightroom: 2685,8 MB
GDI objects count: 647
USER objects count: 2074
Process handles count: 1912
Memory cache size: 9,4MB
Internal Camera Raw version: 12.3 [ 493 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 137MB / 8117MB (1%)
Camera Raw real memory: 147MB / 16234MB (0%)
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080, 2) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 2060 (27.21.14.5148)

 

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\!LR-Catalog\LR-catalog\LR-catalog.lrcat
Settings Folder: C:\Users\bkova\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) ColorChecker Camera Calibration
3) Facebook
4) Flickr
5) Nikon Tether Plugin

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