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If I take an image using camera feature of Lr Android app (on Samsung Galaxy S8), the image uploads to cloud fine - visible from web (lightroom.adobe.com). The image is also ‘detected’ by Lr Classic (running on Windows 10 Laptop) - within Sync Activity section of Lr Classic Preferences it shows as downloading and I can click link to view image in the cloud. The problem is that it just will not actually download to my laptop no matter how long I wait (even hours!). By the way, collections (and images within them) sync perfectly from Lr Classic to Lr Android app but syncing in the other direction is where I am experiencing problems.
Steps taken so far to resolve include…
I am running out of ideas as to what to do to resolve this issue which should make mobile image workflow really simple – image should appear in Lr Classic without any manual intervention after taking the image using the camera feature of the Lr Android app.
Any suggestions?
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I have the same problem. Mine started when I stupidly killed Lightroom without waiting for it to shut down cleanly.
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I spent 2 hours on web chat with Adobe today, but no solution as yet. Odd that syncs Lr Classic to Lr Android app, but not the other way.
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I have the same problem. (Galaxy S8+) I can add/delete photos to "all synced photos" on Lightroom Classic PC, or add/delete in Lightroom Mobile, and everything syncs fine, but if I use the camera inside the LR Mobile app, the image is not synced.
I've just started using the sync feature, so I don't know if this is a new or existing problem.