LR Classic crashes regualy

Nov 16, 2020

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I am Running LR Clasic on Mac with the current OS X version and since 2 weeks at least 1-2 times per day LR Classic crashes  ... Any ideas 

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Bug, Crash or freeze, Mac, Problem or error

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LR Classic crashes regualy

Nov 16, 2020

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I am Running LR Clasic on Mac with the current OS X version and since 2 weeks at least 1-2 times per day LR Classic crashes  ... Any ideas 

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Bug, Crash or freeze, Mac, Problem or error

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87

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Nov 16, 2020 0
Nov 17, 2020

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"... Mac with the current OS X version ..."

 

What version NUMBER is that?

 

What actions in Lightroom Classic seems to cuase this crash? Please be specific and detailed.

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Nov 17, 2020 0
Nov 17, 2020

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The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue. 

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom. 

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting 

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html 

 

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the second link. 

 

Another step is to try to reset the Lightroom preferences. 

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/ 

 

If this doesn't help we need more informations about your environment. 

  • Which operating system do you use? 
  • Which version of Lightroom do you use? 

Please post the exact version and not only phrases as "recent", "latest" and so on. 

 

Do you get an error message? If yes, please post the exact message or an screenshot.  

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Nov 17, 2020 0
Nov 18, 2020

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Bildschirmfoto 2020-11-19 um 06.40.01.png

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Nov 18, 2020 0
Nov 18, 2020

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MAC OS X 11.01

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Nov 18, 2020 0
Nov 19, 2020

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Repeating my earlier question:

 

What actions in Lightroom Classic seems to cuase this crash? Please be specific and detailed.

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Nov 19, 2020 0
Nov 24, 2020

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Hi sorry for the delay... during my selection in the Libary I switch sometimes to development ... the crash always appears in the switch from Libary to development ... after restart it works wor more or less 20-30 actions and then the crash appears again 

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Nov 24, 2020 0
Nov 24, 2020

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.... and this crash was also before I installed Big sur

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Nov 24, 2020 0
Nov 19, 2020

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Nov 19, 2020 0
Nov 25, 2020

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Have you considered resetting the preference file? The preference file can get corrupted resulting in odd behavior. A corrupt preference file is not replaced during an update/upgrade.

 

see: https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

Note that any settings you changed in preferences may reset to defaults.

 

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Nov 25, 2020 0