LR Classic not installing

Community Beginner ,
Apr 01, 2020

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I have just bought and downloaded LR Classic (three times!) but the program will not install. I have double clicked the icon over and over again. To no avail. I have never experienced such a strange intalling behaviour. How come? I cannot see any other way of doing an installation like this.  I should very much appreciate some good advice.

Again, thank you for continued help.

Problem solved - very simply, indeed.  Problem was: As I said I was unable to install LR Classic after having downloaded the application.  Reason why: Missing CreativeCloud on my computer.

 

I had expected CC to be bundled with LR, but that was not the case. Very simple and straightforward solution: Downloading and installing of CreativeCloud! Then BOTH my old LR Classic ver. 6.0 AND the new LR Classic ver. 9.2 became visible and available.

 

New question: What about use and payment of these programs? I thought I had purchased LR Classic, but as it seems it was CC. Does this mean that both versions of LR are equally available as long as I pay for the CC  plan?

 

I feel I know LR version 6 quite well, but feel reluctant in abandoning it all together. There are reasons to believe that the new LR Classic contains prefereable improvements and features over ver. 6.0. But in case I should not feel content with the new version, the old  version could come in handy.

What to do? Would it be possible for you to just give a short piece of advice on this?

 

 

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Advocate ,
Apr 02, 2020

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"As I said yesterday (April 1st) I purchased, paid for and downloaded Lightroom Classic."

Actually, you cannot buy Lightroom Classic. You can only signup and pay for a subscription which will give you the right to use LR Classic for a year. Can you clarify just what you bought and from whom?

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LEGEND ,
Apr 02, 2020

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Please post a screenshot of that install icon you arecrefering to.

 

Clearly a disconnect (communications) going on.

 

 

 

Just another Adobe customer; My Sys; APP: LRC 9.3, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Community Beginner ,
Apr 03, 2020

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Again, thank you for continued help.

Problem solved - very simply, indeed.  Problem was: As I said I was unable to install LR Classic after having downloaded the application.  Reason why: Missing CreativeCloud on my computer.

 

I had expected CC to be bundled with LR, but that was not the case. Very simple and straightforward solution: Downloading and installing of CreativeCloud! Then BOTH my old LR Classic ver. 6.0 AND the new LR Classic ver. 9.2 became visible and available.

 

New question: What about use and payment of these programs? I thought I had purchased LR Classic, but as it seems it was CC. Does this mean that both versions of LR are equally available as long as I pay for the CC  plan?

 

I feel I know LR version 6 quite well, but feel reluctant in abandoning it all together. There are reasons to believe that the new LR Classic contains prefereable improvements and features over ver. 6.0. But in case I should not feel content with the new version, the old  version could come in handy.

What to do? Would it be possible for you to just give a short piece of advice on this?

 

 

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Advocate ,
Apr 03, 2020

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I'm glad to hear you have that straightened out. The Adobe CC app gives access to a wide range of  different Adobe programs according to the type of subscription you have, of which there are several different types. I, for instance, have the "Photographer's Plan" ($10/month) which entitles me to download and use both types of Lighroom - LR Classic, the locally based version, and LR cloud based (which I don't actually use) - and Photoshop as well as a limited amount of cloud storage space.

 

As for Classic 9.2, I think that it is a huge advance over LR 6 with several additional features that I use constantly, like Texture, Clarity, Dehaze and Color Range Masking in the Local Adjustment tools. I couldn't imagine going back to 6. Plus, having access to the latest version of PS is important to me.

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LEGEND ,
Apr 03, 2020

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New question: What about use and payment of these programs? I thought I had purchased LR Classic, but as it seems it was CC. Does this mean that both versions of LR are equally available as long as I pay for the CC  plan

 

 

 

 

 

So, sounds like you subscribed to the wrong plan

 

First up definition to the two flavors of Lightroom as currently msrketed. Blame the confusion on Adobe Marketing, they pissed off everyone, but I digress.

 

You have Lightroom 6, the old desktop run Lightroom, where the catalog and the photos are stored on hard drive(s) connected to your computer. Current product to match is Lightroom Classic.

_________________________

so:

Lightroom (not classic) lesser capability, runs on computer, uses a Album in the cloud instead of Catalog, stores photos in the cloud. Must have Internet access.  Also known (to us old farts) as Lightroom POS. Markete Geniuses (not) thinking Millenials with mobil devices.

 

Lightroom Classic, what you are used to, what you want, runs on computer, stores catalog and photos on local hard drive (actually, photos can be anywhere)

 

______________________________

 

Now available Adobe Plans

 

Lightroom Plan, just Lightroom (not Classic) and 1TB of cloud storage.

 

Adobe Photography Plan. Photoshop, Lightroom, Lightroom Classic, Bridge, a few odd apps, and either 20GB or 1TB of Cloud storage

 

Adobe does not market a Lightroom Classic Only plan

 

Other Adobe Plans exist, they include the other Adobe programs.

________________________

 

How to fix

 

Bring up Adobe.com

Sign in (you might already be signed in, if for exaample you are signed in at this community lage at the time)

Select Maanage your Account

Assuming not Photography Plan, select Chaangee Plan

I have never gone past this point, so I have no idea what follows

 

 

Just another Adobe customer; My Sys; APP: LRC 9.3, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Community Beginner ,
Apr 03, 2020

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Thanks again.

No, I don't think I have chosen a wrong plan. My Adobe plan is the one called Photography plan (20GB), which is, as far as I can understand, the right one for me. So there should be no need for any change of plan. I will be keeping this setup and I feel tempted to try out the new LR Classic (ver. 9.2). Kind of relief, though, to have the old LR Classic (ver. 6.0) within the same set up.

There is no such silly thing as a computer way up there in the clouds for storing anything. I want to keep control of my files on my own desktop and not submit them to the unknown.

I feel that you have contributed well in bringing me (a considerable way) onto the right track. In my humble opinion Adobe's marketing and presentation could have been better. Thank you once again, from Oslo, Norway.

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LEGEND ,
Apr 03, 2020

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Glad to here you have what you want.

 

Just another Adobe customer; My Sys; APP: LRC 9.3, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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