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LR Crash Preview Cache

New Here ,
Feb 05, 2018 Feb 05, 2018

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Hi There

I use LR6 which was recently updated.

I now can't access LR and get the message "LR encountered an error when reading from its preview cache and needs to quit. LR will attempt to fix this problem the next time it launches". Unfortunately it doesn't.

I have rebuilt the previews folder overnight and deleted the old one, but still I get the error when relaunching LR.

Please help

Thanks

Martin

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correct answers 1 Correct answer

Community Expert , Feb 05, 2018 Feb 05, 2018

You you have done only an rebulid of the existing preview cache? If yes, the try to create a new preview cache.

Take a look here: https://www.lightroomqueen.com/lightroom-says-preview-cache-corrupted-fix/

Here you'll find the appropriate steps.

Axel

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Community Expert ,
Feb 05, 2018 Feb 05, 2018

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Moved to Lightroom Classic CC

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Community Expert ,
Feb 05, 2018 Feb 05, 2018

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You you have done only an rebulid of the existing preview cache? If yes, the try to create a new preview cache.

Take a look here: https://www.lightroomqueen.com/lightroom-says-preview-cache-corrupted-fix/

Here you'll find the appropriate steps.

Axel

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Explorer ,
Mar 10, 2021 Mar 10, 2021

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I know this reply is a little old, but I've gone through the same thing with LR Classic (Adobe CC, not the standalone perpetual licensed version).  And it still comes up from time to time.  Deleting the preview database and files is only a temporary fix, as the problem comes back later on.

 

So far I've been just using ACR/Bridge as the XMPs can be read by LR in the hopes that Adobe fixes this issue with the preview cache, or if I can find a way where LR won't create any previews at all, and thus doesn't need a previews database, which seems to be the problem.

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