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LR/Instagram plugin just starting giving an error

Participant ,
Aug 21, 2018

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I have been using the LR/Instagram plugin (registered) for some time.  Today, when I tried to publish, I got this popup and the photo in my library still says it's unpublished. However, it actually is on my Instagram account.  Anyone else seeing this?   How to fix?

Screen Shot 2018-08-21 at 11.22.12 AM.jpg

Looks like Facebook is blocking direct upload from third-party developers like lightroom since August 2018 on their services (like instagram)

See here for more details:

Facebook authentication check failed

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LR/Instagram plugin just starting giving an error

Participant ,
Aug 21, 2018

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I have been using the LR/Instagram plugin (registered) for some time.  Today, when I tried to publish, I got this popup and the photo in my library still says it's unpublished. However, it actually is on my Instagram account.  Anyone else seeing this?   How to fix?

Screen Shot 2018-08-21 at 11.22.12 AM.jpg

Looks like Facebook is blocking direct upload from third-party developers like lightroom since August 2018 on their services (like instagram)

See here for more details:

Facebook authentication check failed

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Problem or error

Views

21.2K

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Aug 21, 2018 1
135 Replies 135
Adobe Community Professional ,
Aug 21, 2018

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Check with the plugin author. It may be that Instagram changed something (as did Facebook) to prevent uploading from computers.   

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Aug 21, 2018 1
Adobe Employee ,
Aug 21, 2018

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Hi Kentmcpherson,

Sorry that the Lightroom/Instagram plugin is not working as you're getting an error message while publishing the images.

Please unauthorized the plugin from the publish service menu and then reauthorize it again. Also, refer the troubleshooting steps mentioned in this article Errors using Publish Services in Lightroom and let us know if that helps.

Thanks,

Akash

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Aug 21, 2018 0
New Here ,
Aug 31, 2018

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I tried logging out of the plugin and logging back in but now, I can't even login anymore...What do I do?

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Aug 31, 2018 0
Participant ,
Aug 31, 2018

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I had the same experience today.   So here's what my work-around is until Facebook lightens up.

I have a collection in LR Classic CC called Instagram Photos that is synced with LR Mobile.  I add new photos to publish on Instagram to this collection.  Then from my iPhone, I share the photo to Instagram from LR Mobile.  You have to fill in your description and all your hashtags which is a pain but it will work for now. 

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Aug 31, 2018 2
Adobe Community Professional ,
Aug 31, 2018

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Could this be the problem by any chance?

How to Fix 'Checkpoint Required' Error on Instagram - Techzy

Try logging into the web interface for instagram and see whether it throws an error there.

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Aug 31, 2018 0
New Here ,
Jul 19, 2019

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Oh my God... I'm dealing with the same issue. I have been searching for answers and solution for 4 days straight. I'm frustrated to the point of exhaustion and I can not find a damn thing about how to fix it. Just me you and a couple other poor saps asking off topic in other threads. I just set this all up on a windows machine a few days ago with no problems. But the PC couldn't handle Lightroom so I blew all my money on a freaking Mac to spend 4 days tearing my hair out trying to set up this one plugin! I'm tapped out. Anyone with any hints or solutions please do take the time, and thank you sincerely! Poor dev already has two whiney emails from me.. I'm in a jam and I'm running out of time.

Edit: I'm an idiot. I didn't explain the issue. I can not authenticate through LR/instagram. When I attempt to I get an login error with no information. If I make my password incorrect I get a similar "Login error" with the additional information that my password is incorrect. I am an old windows/linux user I can not seem to find an error log folder. I fear there isn't one with any more information anyway. I can't even start to trouble shoot the issue cause there is no information on it! Ugh. Thank you all for putting up with my complaining. Thanks devs for a fantastic plugin also thank you mods for fast moderation! it worked a charm on windows.

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Jul 19, 2019 0
Most Valuable Participant ,
Jul 19, 2019

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Instagram changed their network protocol and the plugin's author is trying to find a fix. This notice has been posted on the LR/Instagram Web site for a number of days:

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Jul 19, 2019 0
New Here ,
Jul 19, 2019

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😕 are you kidding me? How did I not see that! Well this is embarrassing. :Bangs head on desk:. I just tried to log back in on windows after disconnecting during my Mac trouble shooting attempts and same issue. LOL If you only knew how much I've worked myself up thinking there was a solution I had to find out there... I think this was my first post don't judge me..   Man, I can't believe it broke down the same day I went to set up on a new computer. 

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Jul 19, 2019 0
Most Valuable Participant ,
Jul 19, 2019

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Don’t beat yourself up. That notice is in the Download section of the Web site, not exactly an intuitive place to look for support question.

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Jul 19, 2019 1
Adobe Community Professional ,
Jul 20, 2019

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Try the Chrome workaround mentioned about - it worked for me yesterday on PC. On Mac I use an app called Flume.

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Jul 20, 2019 0
New Here ,
Aug 31, 2018

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When it comes to LR/Instagram plugin, there is no "authorize/reauthorize" function.

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Aug 31, 2018 0
Adobe Community Professional ,
Aug 31, 2018

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Somewhere in the back of my mind I recall reading that Instagram revised their policies such that posting from software such as Lightroom is now prohibited. I very well could be wrong. I'm just wondering if the plug-in is no longer functioning as it should. You might need to check with its provider to see if there is a problem. Just a thought.

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Aug 31, 2018 0
New Here ,
Jan 22, 2020

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Firsty, I am using a MBP, running high sierra 10.13.6

The "error Login_required"message popped up.  Previously, all i had to to was to log out from the publish manager and it would restart.   This time, after logging out, the "error_login" popped up.  From this thread I figured out that the plugin is not compatible with LR anymore.  

Continued to play around for a few minutes and got it to work. Below is the workaround that worked for me. 

 

Go to File>plug-in manager

find the status tab, disable the plug-in and the enable it.

That should work.  Good luck

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Jan 22, 2020 0
New Here ,
Aug 21, 2018

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I am getting the same error, so I followed the steps noted above as well as deleted and re-added the plug-in, now i cannot even authorize, it gives the same error as above, but it says attempt to index "logged_in_user". This is frustrating.

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Aug 21, 2018 1
New Here ,
Aug 21, 2018

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I am getting the error from the original post AND the failed logged_in_user error as well when I tried to reinstall the plugin. And the image is not posting. Seems like this just popped up the past day or two. I emailed both errors to the developer of the plugin. We'll see what they say.

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Aug 21, 2018 0
Community Beginner ,
Aug 21, 2018

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Looks like Facebook is blocking direct upload from third-party developers like lightroom since August 2018 on their services (like instagram)

See here for more details:

Facebook authentication check failed

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Aug 21, 2018 1
Participant ,
Aug 21, 2018

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Where does FB get off?  Why do they care where our photos come from?  OMG, it's enough to make you get off FB and Instagram altogether.  So we're supposed to save our photos from LR over to LR Mobile and post from our phone or iPad? 

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Aug 21, 2018 0