LR Mobile is doing housekeeping but nothing happens

Community Beginner ,
Mar 16, 2017 Mar 16, 2017

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When I opened LR Mobile on my iPhone 6s Plus earlier today the screen opened with "Updating... Lightroom needs to do some housekeeping. This will take a while. "

Then absolutely nothing happens. Does a while mean two minutes, a couple of hours or weeks perhaps?! I have restarted my Phone. Problem persists.

I feel frustrated

//Eva

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correct answers 1 Correct Answer

Adobe Employee , Mar 16, 2017 Mar 16, 2017
Hi ubbyisis,You can remove Lightroom mobile from your iPhone, restart the device and install it again from the available store.Thanks,Mohit

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Adobe Employee ,
Mar 16, 2017 Mar 16, 2017

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Hi ubbyisis,

You can remove Lightroom mobile from your iPhone, restart the device and install it again from the available store.

Thanks,

Mohit

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Community Beginner ,
Mar 16, 2017 Mar 16, 2017

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Thanks for fast reply. Now LR app started up fine

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Adobe Employee ,
Mar 16, 2017 Mar 16, 2017

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Your Welcome.

Thanks,

Mohit

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New Here ,
Feb 01, 2021 Feb 01, 2021

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Same problem. But I don't want to lose all my presets by uninstalling and reinstalling LR. What should I do?

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