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LR Sort switches to custom order after photo merge

Explorer ,
Jul 20, 2020

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Any time I do an HDR or pano merge in LR my image sort switches itself to 'Custom Order' and throws the merged image somewhere else.  I constantly have to switch back to library view and switch it back to sort by file name to see the merged image.  This is a new problem.  Never happened until the recent upgrade.

 

mac OS Catalina 10.15.5

LR Classic 9.3

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Bug, Mac, Problem or error

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LR Sort switches to custom order after photo merge

Explorer ,
Jul 20, 2020

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Any time I do an HDR or pano merge in LR my image sort switches itself to 'Custom Order' and throws the merged image somewhere else.  I constantly have to switch back to library view and switch it back to sort by file name to see the merged image.  This is a new problem.  Never happened until the recent upgrade.

 

mac OS Catalina 10.15.5

LR Classic 9.3

TOPICS
Bug, Mac, Problem or error

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57

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Jul 20, 2020 0
Most Valuable Participant ,
Jul 20, 2020

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I just tested my LR 9.3 / 10.15.5, and it doesn't happen for me. Two possibilities:

 

- Try resetting LR's preferences: 

https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/.

 

LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior.

 

- Due to a LR bug, a small, accidental mouse movement dragging a thumbnail in the filmstrip or grid view will change the sort order to Custom, even if the order of the thumbnails wasn't actually changed. See this screen recording for an example:

https://www.dropbox.com/s/ljlbr2yk8ybzwpt/mouse-custom-order.2020.07.20.mov?dl=0 

 

This possibly may happen more frequently to people using tablets rather than mice.

 

Perhaps what's happen in your case is that when you select the thumbnails in the filmstrip to be merged, you're accidentally dragging one of the thumbnails a tiny bit, which triggers this bug and causes the sort order to change to Custom.

 

See this bug report for more discussion:

https://feedback.photoshop.com/photoshop_family/topics/why-does-lr-revert-to-custom-order-following-...

 

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Jul 20, 2020 0
Explorer ,
Jul 23, 2020

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Thanks for your response.  The accidental dragging might happen once or twice, but this happens every time.  What happens if I reset preferences?  What about my setup is going to change?

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Jul 23, 2020 0
Most Valuable Participant ,
Jul 23, 2020

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The article I linked to explains what's stored in preferences and how to save a backup copy to restore if resetting doesn't help.

 

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Jul 23, 2020 0
Explorer ,
Jul 23, 2020

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I reset preferences and the same thing happens.

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Jul 23, 2020 0
Most Valuable Participant ,
Jul 23, 2020

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Are you using a mouse, a touchpad, or a tablet?

 

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Jul 23, 2020 0
Explorer ,
Jul 23, 2020

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I just started using a tablet.  I sorta hate it but hope it gets better as so many swear by it.  It's killing my hand.

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Jul 23, 2020 0
Most Valuable Participant ,
Jul 23, 2020

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Try disconnecting the tablet and using a regular mouse -- does the problem still occur? In the previously linked bug report, some people thought their tablet may be generating spurious drags.

 

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Jul 23, 2020 0