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LR was unable to prepare the selected file

Explorer ,
Apr 24, 2020

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After the lastest update for LR Classic V9.2.1 Windows version, I am unable to use any plugin's. PS, Affinity, Nik, Topaz ...all give me this error "Lightroom was unable to prepare the selected file at..It will not be opened. All plugins were working prior to update.

 

How do I fix this error?

 

Thanks

Cindy

 

 

It was an issue with the external drive. Copied files from bad drive to new WD External drive, renamed drive letter to same as the old, opened LR and pointed catalog file to new location --- opened a photo > right click > Edit in > Dfine....WORKED, tested again usin Affinity photo and a different file...worked fine that time.

 

So the issue was with the external drive and nothing to do with LR or the external editors. Thanks everyone for helping and pointing me in the right direction to figure it out.

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LR was unable to prepare the selected file

Explorer ,
Apr 24, 2020

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After the lastest update for LR Classic V9.2.1 Windows version, I am unable to use any plugin's. PS, Affinity, Nik, Topaz ...all give me this error "Lightroom was unable to prepare the selected file at..It will not be opened. All plugins were working prior to update.

 

How do I fix this error?

 

Thanks

Cindy

 

 

It was an issue with the external drive. Copied files from bad drive to new WD External drive, renamed drive letter to same as the old, opened LR and pointed catalog file to new location --- opened a photo > right click > Edit in > Dfine....WORKED, tested again usin Affinity photo and a different file...worked fine that time.

 

So the issue was with the external drive and nothing to do with LR or the external editors. Thanks everyone for helping and pointing me in the right direction to figure it out.

TOPICS
Problem or error, Windows

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Apr 24, 2020 0
LEGEND ,
Apr 24, 2020

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Using smart previews? If so, is the hard drive the original photos are on connected? On?

 

P.S. apparently using attachments on this community site is even worse than previous, try to not attach files, just paste the image in a reply.

 

 

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Apr 24, 2020 0
Explorer ,
May 03, 2020

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External hard drive is connected, all programs work seperate from Lightroom using the external drive, just when you try and right click on the photo in LR > select Edit > select which program I want to edit in....I get this error. External drive has all the correct permissions so it's not a read/write issue...I did double check that. It doesn't matter which plugin I try and use - Affinity Photo, any of the NIK collection like Color Efex, Topaz DeNoise....none work.

cindyh83512444_0-1588523631067.png

 

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May 03, 2020 0
LEGEND ,
Apr 25, 2020

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Corrupted file? If that's the case, you need to find a backup, or the original on the camera card.

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Apr 25, 2020 0
Explorer ,
May 03, 2020

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Files are not corrupt -- External hard drive is working fine, double checked that and even ran a scan to verify. I get this error no matter which photo I try and open - whether I try from my desktop or the external drive....could it be the LR catalog is corrupted?

cindyh83512444_0-1588523850580.png

 

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May 03, 2020 0
LEGEND ,
May 03, 2020

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1. Can you accomplish a simple export, without editing in external editor? Can you simply export to a TIFF file?

 

2. After that export, outside of Lightroom Classic, can you use one of those third party programs to edit. DxO NIK ColorEfex for example (not all NIK apps can run on their own)

 

This is a diagnostic, not a workaround.

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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May 03, 2020 0
Explorer ,
May 04, 2020

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Yes I can export the file from LR as a tiff, then open in my 3rd party apps -- Affinity Photo, Topaz Denoise, Nik Color Efex Pro ....all worked fine outside of LR on the tiff.

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May 04, 2020 0
LEGEND ,
May 04, 2020

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So, not a folders rights issue with Lightroom Classic, or the external editor.

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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May 04, 2020 0
LEGEND ,
May 03, 2020

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If the previous worked, export another. This time within Lightroom Classic, try Edit In (sekect original when propted)

 

Does that work.

 

If that worked, tey another, this time select edit a copy when prompted (with or without, not important)

 

 

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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May 03, 2020 0
Explorer ,
May 04, 2020

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The edit in from with LR does not work....doesn't matter if it's a jpg, tiff or raw file....that's where the issue lies.  Thanks for helping me ...I do appreciate it.

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May 04, 2020 0
Adobe Community Professional ,
May 03, 2020

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While researching this error message- one link suggested that the error occurs when the folder with the images is set to 'Read only'. Check that the external drive and all image folders have full Read/Write permissions.

'Read only' would prevent the new 'exported' file being 'saved' to the folder.

https://www.online-tech-tips.com/computer-tips/set-file-folder-permissions-windows/

 

Also does the external drive have sufficient free space? (maybe even 20% of its rated capacity?)

 

 

 

Regards. My System: Lr-Classic 10.0, Photoshop 22.0, Lightroom 4.0, Windows-10. Nikon DSLR.

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May 03, 2020 0
Explorer ,
May 04, 2020

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That was the first thing I checked and I do have full control over the Pictures folder as well as the main drive itself, and my drive is no where near full.

cindyh83512444_0-1588640365769.pngcindyh83512444_1-1588640425697.png

 

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May 04, 2020 0
Explorer ,
May 04, 2020

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BUT....after checking the individual folders....the Read Only is checked .....but when I uncheck it and hit apply or ok....close the folder and go back to check....the Read Only is checked again.....hmmm.....what the heck!

cindyh83512444_0-1588640879151.png

 

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May 04, 2020 0
Adobe Community Professional ,
May 04, 2020

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Windows is 'crazy' like that! I do not really understand it either. 😞

My image folders show the same 'Read only' but the image files individually are not 'Read only', and I have not had problems.

Regards. My System: Lr-Classic 10.0, Photoshop 22.0, Lightroom 4.0, Windows-10. Nikon DSLR.

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May 04, 2020 0
Explorer ,
May 04, 2020

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Thanks for trying!

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May 04, 2020 0