LR6 crashing with Mac OS 10.14.6

Community Beginner ,
Feb 12, 2021

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I'm running LR6 on Mac OS 10.14.6

 

Beginning in late November (2020), my LR6 application starts to open and initially displays my catalog, but immediately crashes. I have spent considerable time with Adobe online help via remote sharing sessions to remove all traces of previous Adobe installations and reinstall LR6. Attached is a text file of the resulting error report.

 

Thanks in advance!

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

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2 Correct Answers

LEGEND , Feb 13, 2021
Bob Somrak LEGEND , Feb 13, 2021

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Adobe Community Professional , Feb 13, 2021
Axel Matt Adobe Community Professional , Feb 13, 2021
The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue. Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom. https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html   If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the second li...

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Adobe Community Professional ,
Feb 13, 2021

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The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the second link.

 

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

Try to create a new catalog with a few pictures and check.

Another try is to create a new user account and check LR within this account.

 

What has been changed on your system before the error occur?

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Community Beginner ,
Feb 13, 2021

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Thank you Axel Matt!  Per Bob Somrak's suggesttion, I manually set the system clock to Oct 31 2020. I was then able to start LR, and it stayed open ... long enough to finally be able to switch off the GPU support. I restored the system time and LR now seems to be running normally!

 

I am very grateful for your help! 

 

Thanks again,

Rick

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LEGEND ,
Feb 13, 2021

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Rick A Harris AUTHOR LATEST
Community Beginner ,
Feb 13, 2021

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Thanks Bob!  I manually set the system clock to Oct 31 2020. I was then able to start LR, and it stayed open ... long enough to finally be able to switch off the GPU support per Axel Matt's suggestion. I restored the system time and LR now seems to be running normally!

 

Thank you guys!

 

Thanks again,

Rick

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