LrC 10.0 dehaze slider introducing color shift (not white)

Participant ,
Oct 22, 2020

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The dehaze slider used within one of my images introduces an orange cast instead of white when adding haze. When dehaze is used within an adjustment brush or radial/graduated, it takes on the color of the hue slider.

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Problem or error, Windows

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LrC 10.0 dehaze slider introducing color shift (not white)

Participant ,
Oct 22, 2020

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The dehaze slider used within one of my images introduces an orange cast instead of white when adding haze. When dehaze is used within an adjustment brush or radial/graduated, it takes on the color of the hue slider.

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Problem or error, Windows

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Oct 22, 2020 0
Adobe Community Professional ,
Oct 22, 2020

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The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

If this doesn't help we need more informations about your environment.

  • Which operating system do you use?

Please post the exact version and not only phrases as "recent", "latest" and so on.

 

Please post an screenshot that shows the issue. 

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Oct 22, 2020 0
Participant ,
Oct 22, 2020

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I disabled the graphics processor and restarted LrC.  Issue persists. I reset the preferences. Issue persists. I'm using Windows 10 Pro 10.0.18363 Build 18363.

SS.jpg

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Oct 22, 2020 0
Adobe Community Professional ,
Oct 22, 2020

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Is that image a raw image or a tiff/psd? I vaguely remember that there is an issue like that with using Dehaze on rgb images.

 

-- Johan W. Elzenga

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Oct 22, 2020 0
Participant ,
Oct 22, 2020

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It's a RAW file.

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Oct 22, 2020 0
LEGEND ,
Oct 22, 2020

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Past that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

GoldingD_0-1603391995487.jpeg

 

GoldingD_1-1603391995488.png

 

 

GoldingD_2-1603391995488.png

 

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Oct 22, 2020 0
Participant ,
Oct 22, 2020

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Lightroom Classic version: 10.0 [ 202010011851-ef6045e0 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.18363
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3.3 GHz
SqLite Version: 3.30.1
Built-in memory: 32725.4 MB
Real memory available to Lightroom: 32725.4 MB
Real memory used by Lightroom: 1672.7 MB (5.1%)
Virtual memory used by Lightroom: 1910.2 MB
GDI objects count: 612
USER objects count: 1877
Process handles count: 1998
Memory cache size: 759.4MB
Internal Camera Raw version: 13.0 [ 610 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX
Camera Raw virtual memory: 661MB / 16362MB (4%)
Camera Raw real memory: 670MB / 32725MB (2%)
System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 3840x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1070 (26.21.14.4166)

 

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\Grampa\Pictures\Lightroom\LR-2020\LR2020-v10.lrcat
Settings Folder: C:\Users\Grampa\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Canon Print Studio Pro
3) ColorChecker Passport
4) Facebook
5) Flickr
6) HDR Efex Pro 2
7) Luminar 4
8) Nikon Tether Plugin

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Oct 22, 2020 0
LEGEND ,
Oct 22, 2020

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Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1070 (26.21.14.4166)

So NVIDIA GPU driver v441.66. Per NVIDIA website, current is v456.71. Adobe often stated GPU drivers out of date as possible issues. Use your NVIDIA GeForce Experience app to update. Select custom install type as to cause a clean install.

 

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Oct 22, 2020 0
Participant ,
Oct 22, 2020

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I updated the NVIDIA driver as directed and the problem persists.

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Oct 22, 2020 0
Participant ,
Oct 22, 2020

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It appears as though the problem is limited to only 1 image in my catalog. I've tried deleting the image and reloading it with no success. I don't know if the file is damaged somehow. The reality is this is not an image I plan to keep, so arguably, the problem has gone away; however, I would hate to think this would manifest itself on a "keeper" image someday20201022_FDB2476.jpg. If anyone would like to experiment with it I have attached a jpg of the image. If you load it into LrC and attempt to create haze, you should see the image tint orange. If anyone has an "aha moment" please let me know. Thanks for your help. Frank.

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Oct 22, 2020 0