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LrC 4K Video Sync CC

New Here ,
Oct 12, 2020

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LrC is not successfully downloading 4K videos from CC sync. I see 4K videos listed in the Sync Activity panel, but the syncing does not ever complete. At the same time, I see that LR is syncing 4K videos successfully.

 

The videos were created on an iPhone with CC syncing for other files working properly.

 

I am running the latest versions of LrC and LR on my Mac's. LrC is running on a Mac Mini at OS 10.15.6. LR is running on a MacBook Pro at OS 10.13.6. Is this a known issue?

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LrC 4K Video Sync CC

New Here ,
Oct 12, 2020

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LrC is not successfully downloading 4K videos from CC sync. I see 4K videos listed in the Sync Activity panel, but the syncing does not ever complete. At the same time, I see that LR is syncing 4K videos successfully.

 

The videos were created on an iPhone with CC syncing for other files working properly.

 

I am running the latest versions of LrC and LR on my Mac's. LrC is running on a Mac Mini at OS 10.15.6. LR is running on a MacBook Pro at OS 10.13.6. Is this a known issue?

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Mac, Sync

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14

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Oct 12, 2020 0
Adobe Community Professional ,
Oct 12, 2020

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As far as I am aware it's not possible to sync video files to the Adobe Creative Cloud,

 

Regards, Denis: System iMac mid-2015, 5K 27” monitor, macOS10.15.7: LrC 10, Lr 4, Ps 22.0,; Camera OM-D E-M1.

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Oct 12, 2020 0
bionaut LATEST
New Here ,
Oct 12, 2020

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Hi Denis,

 

Thank you for your reply, but it is not correct to say CC does not sync video files. I am seeing HD video file sync from my iPhone to both LrC and LR. I am seeing 4K video sync to LR. I am NOT seeing 4K video sync to LrC. I see those files hung up in the sync activity forever.

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