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LrC crashed

New Here ,
Oct 24, 2020 Oct 24, 2020

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Hi. I have problem with my Lightroom classic. For first when I open app on iMac Lightroom cannot find my catalogs. So, I create new one and everything seems fine, but now Ligtroom still crashed after few minutes of working. Can you someone helps with that, please?

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Community Expert ,
Oct 24, 2020 Oct 24, 2020

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The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the second link.

 

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

If this doesn't help we need more informations about your environment.

  • Which operating system do you use?
  • Which version of Lightroom do you use?

Please post the exact version and not only phrases as "recent", "latest" and so on.

 

Do you get an error message? If yes, please post the exact message or an screenshot. 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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New Here ,
Oct 26, 2020 Oct 26, 2020

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Hi Axel,

I did first solution and it seem everything working great now. Really thanks. I think after new update of Lightroom Classic (v 10.0) my iMac (Catalina 10.15.7) cannot find catalog and the problem began with that. So asi I wrote I made new one and LrC crashed afterm 10 minutes maybe. 

Thank you

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LEGEND ,
Oct 26, 2020 Oct 26, 2020

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Still crashing?

 

If so, post over at the official feedback site where Adobe Techs respond

 

https://feedback.photoshop.com/topics/lightroom-classic/5f5f2093785c1f1e6cc40872?cType=PROBLEM&page=...

 

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