LRC freezing up

New Here ,
Nov 01, 2020 Nov 01, 2020

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Hello my LRC freezing up in the middle of editing and and  it make my Imac restart, I want to reinstall LRC but I dont want to loose my Photos and Presets 😞 any idea 

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Crash or freeze

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Advocate ,
Nov 01, 2020 Nov 01, 2020

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Please post system info: Help - System Info from the upper left menu items.

Are you getting a lot of fan noise when this happens? What you describe sounds like overheating. Check the vents on the iMac for any blockage. Dust could also built up inside the machine.

 

Kenneth Seals

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LEGEND ,
Nov 01, 2020 Nov 01, 2020

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You don't lose anything when you re-install.

 

But ... computer freezing and restarting is not something that re-install will fix. The problem is either a bad/corrupted/buggy/out-of-date driver, or a hardware malfunction. Re-install your graphics driver, and run diagnostics on all of your hardware.

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New Here ,
Nov 01, 2020 Nov 01, 2020

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I am having the same exact issue since yesterday when updated LRC. My Imac freezes and crashes while editing.

I called Apple today, they suggested to reinstall the macOS which I did....Still freezing and crashing, this must be some bad bug from the new Lightroom version. And now my old Lr doesn't run either. Hmmmm

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Adobe Community Professional ,
Nov 01, 2020 Nov 01, 2020

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Never hurts after a crash to try this fix: reset LR preferences:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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