LRC hanging up on iMac

Community Beginner ,
Nov 01, 2020 Nov 01, 2020

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I installed the latest LRC upgrades a couple weeks ago, and today (Nov. 1) was doing first serious edit on my iMac (Quad-Core Intel Core i5, 3.8 GHz, 16 GB ram), and LRC kept hanging up. A couple times after the system froze it rebooted by itself. Once I had to shut it down and reboot it myself. I didn't lose any edits, but this was obviously not good. Anyone else having issues? I tried to engage Adobe support online through the chat function, but after nearly an hour, they were apparently too busy too connect. Interestingly, my CleanMyMac software triggered a "running low on RAM" message during the edit and suggested I close other programs, but other than a Chrome browser that was open, which I closed, I didn't have otherr programs open. And 16GB of ram should be more than adequate to run LRC. Thanks for any input.

bpf

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Crash or freeze, Mac, Performance, Problem or error

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Adobe Community Professional ,
Nov 01, 2020 Nov 01, 2020

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Would it be practical for you to revert to an earlier version through the Creative Cloud app, and test that for a while?

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Community Beginner ,
Nov 02, 2020 Nov 02, 2020

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Thanks. I will try resetting presets first to see if that corrects the problem.

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Adobe Community Professional ,
Nov 01, 2020 Nov 01, 2020

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When LR (or Photoshop) crashes like this, best to reset preferences:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

Might fix the issue. 

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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Community Beginner ,
Nov 02, 2020 Nov 02, 2020

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Thanks. Appreciate the input.

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