• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

LRC locks up keyboard and mouse when color grading module is used.

New Here ,
Dec 09, 2020 Dec 09, 2020

Copy link to clipboard

Copied

LRC, which had been working well prior to the latest update from Adobe CC, now locks up my mouse and keyboard if I use the color grading module. CMD-Q and Option-CMD-ESC do not respond. I must restart the computer in order to terminate things. Suggestions will be welcomed.

 

LRC 10.1 Release, latest CC build.

Mac Pro (Mid 2010), OS 10.14.6

2.8 GHz Quad-Core Xeon, 24GB

AMD Radeon HD 7950 3 GB

 

Views

130

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 09, 2020 Dec 09, 2020

Copy link to clipboard

Copied

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

Please_Post_Your_Sys_Info_as_LrC_reports_it.png

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 09, 2020 Dec 09, 2020

Copy link to clipboard

Copied

As requested:

 

Lightroom Classic version: 10.1 [ 202012012023-e92d50bb ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 10
Version: 10.14.6 [18G6042]
Application architecture: x64
Logical processor count: 8
Processor speed: 2.8 GHz
SqLite Version: 3.30.1
Built-in memory: 24,576.0 MB
Real memory available to Lightroom: 24,576.0 MB
Real memory used by Lightroom: 986.3 MB (4.0%)
Virtual memory used by Lightroom: 7,882.7 MB
Memory cache size: 17.5MB
Internal Camera Raw version: 13.1 [ 658 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 152MB / 12287MB (1%)
Camera Raw real memory: 154MB / 24576MB (0%)
Displays: 1) 2560x1600, 2) 7680x4320

Graphics Processor Info:
Metal: AMD Radeon HD 7950

 

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/michael/Pictures/Lightroom_6/Lightroom_6_All 2-2-2-v10.lrcat
Settings Folder: /Users/michael/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) ColorChecker Camera Calibration
4) Facebook
5) Flickr
6) HDR Efex Pro 2
7) Luminar 4
8) Negative Lab Pro
9) Nikon Tether Plugin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 10, 2020 Dec 10, 2020

Copy link to clipboard

Copied

LATEST

Even though my graphics card meets LRC's requirements, I found that if I turned it off - as others have done - the system wouldn't hang. LRC is now much slower, but at least works.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines