LrC lost contact with cloud library

New Here ,
Dec 09, 2020

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Hi,

 

my Classic library has lost sync contact with the cloud. All my files are backed-up in Lightroom CC as originals, but now Classic suddenly stopped syncing, including edits and deletions from Classic. 

 

The sync system still shows that the libraries are synced, but changes wonät reflect in Lightroom CC. I tried, withou result:

- to log out of Classic and log in again

- delete the sync lrdata file

- click the hidden Rebuild Sync Data

 

Whatever I do, the changes do not reflect in Lightroom CC. And changes in CC won't appear in Classic. It has simply lost the link, although no errors appear. There are some 94 files pending, but they've always been there, some too large files etc.

 

I'd prefer to use Lightroom CC only, but it still misses GPS tagging ability, more than 3 years after release.... So I have to live with these ever coming sync issue...

TOPICS
Bug, How to, Mac, Problem or error, Sync

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LEGEND ,
Dec 09, 2020

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When you say Lightroom CC what program are you talking about?

The newer Lightroom Desktop program that saves all you images to the Adobe Cloud system?

If it is you should be posting in the forum specifically for that version of Lr.

 

I'll move this conversation over to the forum. 

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New Here ,
Dec 09, 2020

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"Classic":  the old one with more functions that only uploads smart previews to cloud

 

"Lightroom CC": The new one released 2017 that still misses some functions, however uploads originals to cloud. And has better design

 

This issue is about Classic. Sync still works between Lightroom CC and iOS, so this issue is about sync between the cloud and Classic

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New Here ,
Dec 18, 2020

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Just a short update: I'm in contact with Adobe support but still no solution after several calls. Something is blocking the sync, although ocassionally some new pictures get downloaded from cloud to Classic. Edits and deletions made in Classic still won't upload.

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Adobe Community Professional ,
Dec 18, 2020

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Are you running LrC (classic) and Lr (cloud-centric) at the same time on your computer?

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.2.2, LrC 10.1.1 (>10.0), Lr 4.1, Ps 22.2, Pr 14.8.0; Camera OM-D E-M1.

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