LrC v10.0: Collections panel shows list of collections for a couple of seconds only...

Enthusiast ,
Oct 21, 2020

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...and then it collapses and does not show the list again. The only way I have found to force it to show the drop down list is to click on the + sign on the right of the panel name, select Sort by Name, and then select Sort by Kind. However, after closing LrC and reopening it, the problem comes back. The time that the drop down list is shown is slightly longer after a few close/open cycles, but it is still only a couple of seconds, and the list still disappears after this time.

 

macOS Catalina 10.15.7

iMac (Retina 5K, 27 in, 2017)

32 GB Memory

Curious to see if anyone else has observed this.

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Correct answer by johnrellis | Most Valuable Participant

Adobe has acknowledged this bug on Mac:

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-collections-panel-shows-one-collection-after-restarting-lr-with-panel-collapsed/5f8f43e2bd25503aeafcdaf6 

 

If LR is started with the Collections panel collapsed, then when you expand it, only one collection is displayed. The workaround is to restart LR with the panel expanded.  Alternatively, click the + in the top-right of the panel and change the Sort By setting.

 

Please add your constructive opinion to the bug report, and be sure to click Like and Follow at the bottom of the first post. That will make it a little more likely that Adobe will prioritize a fix, and you'll be notified when the bug's status changes.

 

[Use the blue reply button under the first post to ensure replies sort properly.]

 

 

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LrC v10.0: Collections panel shows list of collections for a couple of seconds only...

Enthusiast ,
Oct 21, 2020

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...and then it collapses and does not show the list again. The only way I have found to force it to show the drop down list is to click on the + sign on the right of the panel name, select Sort by Name, and then select Sort by Kind. However, after closing LrC and reopening it, the problem comes back. The time that the drop down list is shown is slightly longer after a few close/open cycles, but it is still only a couple of seconds, and the list still disappears after this time.

 

macOS Catalina 10.15.7

iMac (Retina 5K, 27 in, 2017)

32 GB Memory

Curious to see if anyone else has observed this.

Most Valuable Participant
Correct answer by johnrellis | Most Valuable Participant

Adobe has acknowledged this bug on Mac:

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-collections-panel-shows-one-collection-after-restarting-lr-with-panel-collapsed/5f8f43e2bd25503aeafcdaf6 

 

If LR is started with the Collections panel collapsed, then when you expand it, only one collection is displayed. The workaround is to restart LR with the panel expanded.  Alternatively, click the + in the top-right of the panel and change the Sort By setting.

 

Please add your constructive opinion to the bug report, and be sure to click Like and Follow at the bottom of the first post. That will make it a little more likely that Adobe will prioritize a fix, and you'll be notified when the bug's status changes.

 

[Use the blue reply button under the first post to ensure replies sort properly.]

 

 

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Oct 21, 2020 0
LEGEND ,
Oct 21, 2020

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Need to see screen shots of what you are seeing on your screen.

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Oct 21, 2020 0
Enthusiast ,
Oct 21, 2020

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Thanks for replying. Well, the problem seems to have fixed itself...The drop-down list of Collections is there now when I open LrC and it does not disappear on me. Maybe it happened at the beginning if LrC was busy re-creating previews or doing something else in the background having to do with the catalog conversion? I don't know. 

 

When I was having the problem, only the search field would show after the list disappeared. 

 

Screen Shot 2020-10-21 at 5.41.59 PM.png

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Oct 21, 2020 0
LEGEND ,
Oct 21, 2020

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Does the menu command Window->Panels->Collections help or fix the problem? If not, try resetting the preferences https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

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Oct 21, 2020 0
Enthusiast ,
Oct 21, 2020

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It did not fix the problem when it was happening, thanks. Regardless of how I accessed the panel, it would do the same thing. But, as I said above, the problem disappeared on its own.

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Oct 21, 2020 0
Adobe Community Professional ,
Oct 21, 2020

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I also have an iMac with similar specs and not experiencing any problems. See the info in my signature.

 

Regards, Denis: System iMac mid-2015, 5K 27”, Ram 24GB, HDD 3TB, macOS 11.1, LrC 10.1 (>10.0), Lr 4.1, Ps 22.1, Pr 14.8.0; Camera OM-D E-M1.

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Oct 21, 2020 0
Enthusiast ,
Oct 21, 2020

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Thank you Denis. It turned out to be a transient problem, all is good now. 

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Oct 21, 2020 0
Most Valuable Participant ,
Oct 23, 2020

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Adobe has acknowledged this bug on Mac:

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-collections-panel-s... 

 

If LR is started with the Collections panel collapsed, then when you expand it, only one collection is displayed. The workaround is to restart LR with the panel expanded.  Alternatively, click the + in the top-right of the panel and change the Sort By setting.

 

Please add your constructive opinion to the bug report, and be sure to click Like and Follow at the bottom of the first post. That will make it a little more likely that Adobe will prioritize a fix, and you'll be notified when the bug's status changes.

 

[Use the blue reply button under the first post to ensure replies sort properly.]

 

 

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Oct 23, 2020 0