LRCC Freezes

Community Beginner ,
Jun 06, 2020

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CC immediately freezes (menu bar greys-out and nothing can be selected) when I Select Settings/Copy.  I have 9.2.1 for windows 10.  Adobe chat wanted me to uninstall/install LRCC but I am concerned about losing all of the downloaded presets.  Anyone have ideas along these lines?  GPU assistance was never selected.

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Crash or freeze, Problem or error, Windows

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LRCC Freezes

Community Beginner ,
Jun 06, 2020

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CC immediately freezes (menu bar greys-out and nothing can be selected) when I Select Settings/Copy.  I have 9.2.1 for windows 10.  Adobe chat wanted me to uninstall/install LRCC but I am concerned about losing all of the downloaded presets.  Anyone have ideas along these lines?  GPU assistance was never selected.

TOPICS
Crash or freeze, Problem or error, Windows

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338

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Jun 06, 2020 0
LEGEND ,
Jun 06, 2020

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Uninstalling LR should have no impact on your presets. (But you do have backups of all of them, don't you?)

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Jun 06, 2020 1
Community Beginner ,
Jun 06, 2020

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Can you remind me where the presets would be?  Backups are done but I don't know if the presets go with it on leaving the program.

 

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Jun 06, 2020 0
Adobe Community Professional ,
Jun 06, 2020

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Quote "LRCC Freezes" just a point of clarification, Lightroom 9.2.1 is not LRCC, it is Lightroom Classic. The present naming convention of the current versions of Lightroom is Lightroom Classic 9.2.1 and Lightroom 3.2.1 ( cloud- based).

 

Regards, Denis: System iMac mid-2015, 5K 27”, Ram 24GB, HDD 3TB, macOS 11.1, LrC 10.1 (>10.0), Lr 4.1, Ps 22.1, Pr 14.8.0; Camera OM-D E-M1.

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Jun 06, 2020 1
Community Beginner ,
Jun 07, 2020

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Thank you.  you're correct.

 

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Jun 07, 2020 0