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LRCC Freezes

Community Beginner ,
Jun 06, 2020 Jun 06, 2020

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CC immediately freezes (menu bar greys-out and nothing can be selected) when I Select Settings/Copy.  I have 9.2.1 for windows 10.  Adobe chat wanted me to uninstall/install LRCC but I am concerned about losing all of the downloaded presets.  Anyone have ideas along these lines?  GPU assistance was never selected.

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LEGEND ,
Jun 06, 2020 Jun 06, 2020

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Uninstalling LR should have no impact on your presets. (But you do have backups of all of them, don't you?)

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Community Beginner ,
Jun 06, 2020 Jun 06, 2020

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Can you remind me where the presets would be?  Backups are done but I don't know if the presets go with it on leaving the program.

 

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Community Expert ,
Jun 06, 2020 Jun 06, 2020

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Quote "LRCC Freezes" just a point of clarification, Lightroom 9.2.1 is not LRCC, it is Lightroom Classic. The present naming convention of the current versions of Lightroom is Lightroom Classic 9.2.1 and Lightroom 3.2.1 ( cloud- based).

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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Community Beginner ,
Jun 07, 2020 Jun 07, 2020

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Thank you.  you're correct.

 

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