Map module to be discontinued?

LEGEND ,
Aug 20, 2018

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2018-08-20 07_54_44-Start.png

2018-08-20 07_55_30-Start.png

So, as you can see I am running Lightroom 7.4 and I get the message shown above when starting the Map Module. If I go to the web site mentioned in the message, it shows a slightly different message that applies to only Lightroom 4 and 5. So ... we have a contradiction. Can anyone explain if the map module is really going away for current subscribers who as of today use Lightroom 7.4?

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Correct answer by johnrellis | Most Valuable Participant

Rikk Flohr, Adobe Official Rep, posted this in the last hour:

Thank you for your patience. After additional investigation, it appears this message was appearing by mistake for some Lightroom Classic 7.4 users. 

The issue with the errant warning message should be fixed now.  You may need to relaunch Lightroom to clear it.  If it still appears after a relaunch, you may need to clear Lightroom’s preferences.

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Participant ,
Aug 20, 2018

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Same here - I was looking for some explanation for this, and ended up here. I work with the map module every day, so I know for a fact that this message just started appearing today, at least for me.

As some other people have already stated, Map module is one of the reasons I stay with Lightroom. I'm really eager to know for sure whether they are really dropping support for it (or not).

If anyone finds out, let us know! Thanks.

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Community Beginner ,
Aug 20, 2018

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Finally scraped up  enough money to get GPS feature on my camera. Works like a charm in Lightroom Classic. Now they are going to discontinue it in November?? I am really ticked. Anyone know what other programs have the map feature?

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LEGEND ,
Aug 20, 2018

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https://forums.adobe.com/people/belcamp+george  wrote

Finally scraped up  enough money to get GPS feature on my camera. Works like a charm in Lightroom Classic. Now they are going to discontinue it in November?? I am really ticked. Anyone know what other programs have the map feature?

We don't really know if the Map Module is going away, or if this is an error.

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Adobe Community Professional ,
Aug 20, 2018

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According to a discussion on https://feedback.photoshop.com it is an error and there will be an update that fixes this soon.


-- Johan W. Elzenga, http://www.johanfoto.com

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LEGEND ,
Aug 20, 2018

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The statement at that link is so vague and unclear that I consider nothing to be settled.

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Participant ,
Aug 20, 2018

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I just noticed something - while the link (adobe.com/go/lightroom-map) only mentions LR 4 and LR 5, if you look to the right, you'll see Lightroom Classic CC is actually mentioned:

p6a9Jr.jpg

This is not looking good... Still, I really hope it's just an error...

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Adobe Community Professional ,
Aug 20, 2018

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dj_paige  wrote

The statement at that link is so vague and unclear that I consider nothing to be settled.

Adobe does not have to release any update at all if it plans to discontinue the map, because the message says that will happen anyway. I assume that the statement is vague because the update is still being tested and there is still plenty of time. It could mean that the next update (7.5) might not yet deal with this if the tests are unsuccessful, but then the one after that (7.6) will.


-- Johan W. Elzenga, http://www.johanfoto.com

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Adobe Community Professional ,
Aug 20, 2018

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Rikk Flohr, an Adobe official, wrote elsewhere that "An update for Lightroom 7.x will be release shortly that should affect this issue."

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LEGEND ,
Aug 20, 2018

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Which is so vague as to be meaningless.

"Affect this issue" could mean anything. You can interpret this in a lot of ways. If it is true that the map module will not be discontinued, then why not simply say "The map module will not be discontinued".

"Affect this issue" could mean Adobe is planning to change the date on which the Map Module goes away, or it could mean that it will remain with reduced functionality, or a bazillion other things.


I will not accept vagueness as an answer.

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LEGEND ,
Aug 20, 2018

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JohanEl54  wrote

dj_paige   wrote

The statement at that link is so vague and unclear that I consider nothing to be settled.

Adobe does not have to release any update at all if it plans to discontinue the map, because the message says that will happen anyway. I assume that the statement is vague because the update is still being tested and there is still plenty of time. It could mean that the next update (7.5) might not yet deal with this if the tests are unsuccessful, but then the one after that (7.6) will.

The statement could be clear and not vague, right now, today, even if the code is not yet programmed, or the code is not completely tested.

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Adobe Community Professional ,
Aug 20, 2018

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dj_paige  wrote

JohanEl54   wrote

dj_paige    wrote

The statement at that link is so vague and unclear that I consider nothing to be settled.

Adobe does not have to release any update at all if it plans to discontinue the map, because the message says that will happen anyway. I assume that the statement is vague because the update is still being tested and there is still plenty of time. It could mean that the next update (7.5) might not yet deal with this if the tests are unsuccessful, but then the one after that (7.6) will.

The statement could be clear and not vague, right now, today, even if the code is not yet programmed, or the code is not completely tested.

Of course, and don't blame me because I didn't issue that statement. However, I think that it's very unlikely that Rikk would have issued any statement at all if Adobe wasn't working on a fix but only planned to perhaps change the discontinuation date. I'm convinced that he made that statement in an -obviously failed- attempt to reassure us.


-- Johan W. Elzenga, http://www.johanfoto.com

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Community Beginner ,
Aug 20, 2018

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I went to the site recommended in the popup and It was unsecured and unavailable

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New Here ,
Aug 20, 2018

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I have also seen this today. Very alarming, and confusing.

Maps is part o the reason I like LR... can just tag images with GPS and see exactly where I was.

The website says it will be discontinued "for LR4 and LR5", which is fair enough... very old.

But I'm paying Adobe a monthly fee for LR Classic CC, and the web page also says its "applies to LR Classic CC".

Is this another ruse to get us to move over to the cloud based LR CC?? (Which I will never do, for far too many reasons that I'm able to list here). If map view drops out of LR Classic CC it could be the final nail to make me take a serious look at one of the alternatives...

Please clarify/fix this Adobe...

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New Here ,
Aug 20, 2018

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Great news ...

I also chose Lightroom for the map module and the location of my photos.

I pay for LR Classic CC and don't see why we cannot get any support.

Has anybody been able to chat with Adobe. I find this option very user unfreindly.

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Adobe Community Professional ,
Aug 20, 2018

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I have no contact with Adobe whatsoever. But it seems to me that this is an issue that has come up unexpectedly, and everyone is going to have to wait until Adobe is ready to clarify it. A thread like this one can continue endlessly with all kinds of speculation. Hundreds or thousands of users had threatened to leave because this wonderful feature "could" be going away. But nobody really knows what is going to happen. The only thing anyone can do until Adobe officially clarifies what is happening is wait and see. If you want to go look for other alternatives, do it. If this is going to ruin your workflow, that's too bad. But do you really know that it's going to happen for the current version? The best thing to do, in my opinion, is just wait for an official announcement from Adobe. When that happens, then you can make your decision. Until that happens, all this speculation is simply utter nonsense.

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New Here ,
Aug 20, 2018

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Just off the phone with Adobe Customer "Care." For the first 20 minutes the rep insisted that NO future versions of LR would support Maps and that he would send me via email info and workaround suggestions. I kept explaining to him the disconnect between the versions 4 & 5 mentioned in the pop up window and the current version but he said Maps are over across the board. Then he put me on hold and 10 minutes later came back to tell me he had no info or workarounds to send me but I would have to use "other software" for geotagging from now on. I said it is inconceivable that that LR would just drop one of its modules and have no further info and that they would be be getting 1000 calls on this before we hung up. And I demanded to speak to a supervisor. After more time on hold, the same idiot came back on the line to tell me that only versions 4 & 5 were affected and it was like we weren't arguing about exactly that for 30 minutes. The rep was so completely incompetent and undertrained that I'm not sure what to believe but my guess is that the current and future versions will still have Maps.

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Community Beginner ,
Aug 20, 2018

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Mark,

Can I share your message with another forum?

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New Here ,
Aug 20, 2018

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Of course, but I do like the idea of 1000's of users calling them

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Adobe Community Professional ,
Aug 20, 2018

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I wouldn't believe what you have heard - Customer Care aren't in the development loop. Wait until you hear something directly from the Lightroom team. Your guess is probably right, and any discontinuation will like last time (a problem caused by Google changing their API) only affect older versions.

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Adobe Community Professional ,
Aug 20, 2018

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I've also just noticed this and I have version 7.4, but the note does say '...on this version... ' so that implies 7.4 (and probably on older versions of Lightroom CC as well ) and also it implies that there will be a newer version and will be continued - so, as it says in The Hitchhikers Guide to the Galaxy - "Don't Panic".

JimHess has the right attitude!

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Adobe Community Professional ,
Aug 20, 2018

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The comment is a general response by the way - not to you John.

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Most Valuable Participant ,
Aug 20, 2018

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Rikk Flohr, Adobe Official Rep, posted this in the last hour:

Thank you for your patience. After additional investigation, it appears this message was appearing by mistake for some Lightroom Classic 7.4 users. 

The issue with the errant warning message should be fixed now.  You may need to relaunch Lightroom to clear it.  If it still appears after a relaunch, you may need to clear Lightroom’s preferences.

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LEGEND ,
Aug 20, 2018

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Thanks John and Rikk,

All is well in Map in 7.4 now!!!   Maybe this thread will now fade away. 

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Participant ,
Oct 29, 2018

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It's back :-). With the release of LR Classic 8.0, Adobe is saying that the map module will only be available (supported) in LR Classic 8.0.  No reason is given to explain why it can not be kept in version 7 and earlier, except that Adobe says these versions are no longer supported.

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Adobe Community Professional ,
Oct 29, 2018

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nbirkett51  wrote

It's back :-). With the release of LR Classic 8.0, Adobe is saying that the map module will only be available (supported) in LR Classic 8.0.  No reason is given to explain why it can not be kept in version 7 and earlier, except that Adobe says these versions are no longer supported.

The reason is that Google changed the API again.


-- Johan W. Elzenga, http://www.johanfoto.com

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Participant ,
Oct 29, 2018

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Figured that was the likely reason.  It is disappointing that Adobe is abandoning version 7 so quickly. Some people may have good reasons to not upgrade to 8.  Most software companies provide maintenance to at least one earlier version of their software. Adobe can hardly cry poverty as the reason to drop version 7 support.

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LEGEND ,
Oct 29, 2018

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Adobe can hardly cry poverty as the reason to drop version 7 support.

Where are they crying poverty??

Most software companies provide maintenance to at least one earlier version of their software.

For as long as I have been using Adobe products, they have not provided maintenance to one earlier version. That's how they do business. Maybe it's not as generous as other companies, but that's their business model.

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Participant ,
Oct 29, 2018

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Not sure how to 'quote' in this forum.

I didn't say that they were 'crying poverty'.  My point was that Adobe makes a large enough profit that they could afford to upgrade the map module in version 7 (and version 6).  I was thinking of companies like Microsoft that provide OS patches and security fixes for earlier versions for many years, as well as maintaining Office 2011 long after Office 2016 was released.

I'm likely over-reacting to this situation so let's let it end here.

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New Here ,
Aug 20, 2018

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A friend of mine (Peter Orr) says he has done 'some digging' with Adobe on this, and her reports:

"it looks like Adobe haven't written the message at all clearly. I understand that the map module was dropped from Lr v4 and 5 and a new 7.x version will be released shortly that will remove the error message for subscribers and offer continued Map Support.

It is not known when the new version Lr 7.x will be available for download, but until it is, this error message will continue to be a confusing and worrying issue for those who use the excellent Map module."

Thanks for this Peter... I'm much happier with this situation now.

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Community Beginner ,
Aug 20, 2018

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Unless I missed something - always a strong possibility - this does not speak well to Adobe's way of announcing changes.

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Adobe Community Professional ,
Aug 20, 2018

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It's nice to know that you have connections to such "official" sources.

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Community Beginner ,
Aug 20, 2018

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I guess the problem is caused by Google. After an update of Google Earth in February or March this year, my Garmin BaseCamp could no longer start GE. In June there was a new update of GE, and everything works fine again. I hope, Adobe can solve the problem.

Heinz

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