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Mapmodule goes offline every few seconds

New Here ,
Jul 02, 2017 Jul 02, 2017

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Hi there,

I am using Adobe Lightroom 6.10.1 (Build 1117303). Since today, my map module goes offline every few seconds. During the errormessage "Map is offline" a worldmap appears. This errormessage lasts for about 2 seconds and my normal map is back. I can work with it for a maximum of 5 seconds before the error message is back for additional 2 seconds. I wasn't using the map module for a longer time. I am sure the last time was before the last update. My internet connection ist stable and no other problems within lightroom exist, also no problems in other programs.

My system: Intel Core I5 3570k, 16Gb DDR3 1333Mhz, Samsung Evo 840 250GB SSD, Nvidia Geforce 660ti.

Software: Windows 10 Pro Version 1703 (Build: 15063.413), Adobe Lightroom 6.10.1 (Build 1117303) with graphics card acceleration activated, cache 20Gb. System is in german.

Let me know, if you have any additional questions. Hope you can help me.

Greetings,

Pascal

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correct answers 1 Correct answer

Community Expert , Jul 02, 2017 Jul 02, 2017

This is a known issue in LR 6.10.1 and Adobe is working on a fix.

Add your vote here: Lightroom: Map module keeps flashing "map offline" when it's not | Photoshop Family Customer Community

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Community Expert ,
Jul 02, 2017 Jul 02, 2017

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This is a known issue in LR 6.10.1 and Adobe is working on a fix.

Add your vote here: Lightroom: Map module keeps flashing "map offline" when it's not | Photoshop Family Customer Communi...

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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New Here ,
Jul 02, 2017 Jul 02, 2017

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Thanks a lot - I searched for a common problem, but maybe I used the wrong search terms.

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Contributor ,
Jul 04, 2017 Jul 04, 2017

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I have the same problem with Lightroom CC 2015.10.1 for a few weeks already. When I do not move on the map it stays, but whenever I do something it starts flashing to the worldmap and states 'connection lost'

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