Highlighted

Metadata cannot be saved

Community Beginner ,
May 22, 2020

Copy link to clipboard

Copied

I upgraded from Lightroom 5 to Lightroom Classic 9. In version 9 I cannot save metadata to files anymore. Lightroom tells me either, an unexpected error occured or the file would be locked. All filetypes I use (DNG, TIF and PSD) are affected.

 

In fact the files are not locked. I restartet the PC with Lightroom as the only application running and I have no problem moving and deleting the files.

 

I never had such a problem in Lightroom 5.

 

I am running Lightroom on Windows 10.

 

TOPICS
Problem or error, Windows

Views

289

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Metadata cannot be saved

Community Beginner ,
May 22, 2020

Copy link to clipboard

Copied

I upgraded from Lightroom 5 to Lightroom Classic 9. In version 9 I cannot save metadata to files anymore. Lightroom tells me either, an unexpected error occured or the file would be locked. All filetypes I use (DNG, TIF and PSD) are affected.

 

In fact the files are not locked. I restartet the PC with Lightroom as the only application running and I have no problem moving and deleting the files.

 

I never had such a problem in Lightroom 5.

 

I am running Lightroom on Windows 10.

 

TOPICS
Problem or error, Windows

Views

290

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 22, 2020 0
Adobe Community Professional ,
May 22, 2020

Copy link to clipboard

Copied

What exact version of Lightroom Classic are you using? I am using Lightroom Classic 9.2.1 on Windows 10 Home Premium, and I cannot replicate the problem you describe. Have you verified that the folder containing the images has both read and write permissions?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 22, 2020 0
Community Beginner ,
May 24, 2020

Copy link to clipboard

Copied

I am using 9.2.1 as well on Windows 10 Pro. The folder has all permissions.

 

I still have the Lightroom 5 catalog available. In Lightroom 5 no problem to modify a photo and save its metadata. The same photo in Lightroom 9 will not allow to save changes to the file (PC restarted in between).

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 24, 2020 0
LEGEND ,
May 22, 2020

Copy link to clipboard

Copied

1.Are you using Smart Previews?

 

And id so, are the original files available?

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 22, 2020 0
Community Beginner ,
May 24, 2020

Copy link to clipboard

Copied

No smart previews. All photos are available on the lokal hard drive.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 24, 2020 0