• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Missing presets after update to Lightroom Classic 8.3.1

New Here ,
May 30, 2019 May 30, 2019

Copy link to clipboard

Copied

Hi there,

after updating Lightroom Classic to 8.3.1. I can't find my own presets and imported presets from other sources. Is there a chance to activate them afterwards?

Thanks for your help

Holger

Views

2.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

May 30, 2019 May 30, 2019

Hi Holger,

That isn't a great user experience as presets are getting disappeared after the app update, we're sorry to hear about this. Let us help make it right.

Could you please check if the missing presets are in the location where Lightroom stores it?

To view the .lrtemplate preset files, go to Edit (Win)/Lightroom (Mac) > Preferences > Presets tab and click Show Lightroom Presets Folder. XMP presets are saved at the following location:

(Win) C:\Users\[user name]\AppData\Roaming\Adobe\CameraRaw\S

...

Votes

Translate

Translate
May 30, 2019 May 30, 2019

Copy link to clipboard

Copied

Hi Holger,

That isn't a great user experience as presets are getting disappeared after the app update, we're sorry to hear about this. Let us help make it right.

Could you please check if the missing presets are in the location where Lightroom stores it?

To view the .lrtemplate preset files, go to Edit (Win)/Lightroom (Mac) > Preferences > Presets tab and click Show Lightroom Presets Folder. XMP presets are saved at the following location:

(Win) C:\Users\[user name]\AppData\Roaming\Adobe\CameraRaw\Settings

(Mac) ~/Library/Application Support/Adobe/CameraRaw/Settings

Let us know if that helps.

Thanks,

Akash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 30, 2019 May 30, 2019

Copy link to clipboard

Copied

Hi Akash,

that works, you made my day

Thanks

Holger

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
May 31, 2019 May 31, 2019

Copy link to clipboard

Copied

LATEST

Glad to know I was able to help.

Feel free to get back to us if you have any additional query.

~Akash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines