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missing print user templates

New Here ,
Mar 07, 2020

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After upgrading to LR Classic new version, my print user templates have disappeared. "User Templates" Folder under the LR print templates on left is empty. went into preferences and don't see it under Presets section.  Looked in my Mac Finder under Application Support and don't see it in any of multiple LR folders.  User presets in develop module are all in place and fine. Suggestions? 

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missing print user templates

New Here ,
Mar 07, 2020

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After upgrading to LR Classic new version, my print user templates have disappeared. "User Templates" Folder under the LR print templates on left is empty. went into preferences and don't see it under Presets section.  Looked in my Mac Finder under Application Support and don't see it in any of multiple LR folders.  User presets in develop module are all in place and fine. Suggestions? 

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Adobe Community Professional ,
Mar 07, 2020

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There are 2 preset locations. Both displayed in the LR Calssic preferences.

 

2020-03-07 09_41_35-LR Classic V9 Catalog - Adobe Photoshop Lightroom Classic - Library.png

Chjeck both location for your user presets.

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New Here ,
Mar 07, 2020

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thanks. I tried that. It took me to a folder of presets in Finder -- called Lightroom Settings -- but the user template presets under Print templates was an empty folder.  so still hunting...

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Adobe Community Professional ,
Mar 07, 2020

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Do a search for .lrtemplate, that is a DOT in the front. See if anything turns up.

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Adobe Community Professional ,
Mar 07, 2020

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Have you deleted your old catalog yet? If not, go into the Lightroom Settings folder and check there, or check it through the Preferences, Lightroom Preset tab.

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New Here ,
Mar 07, 2020

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I tried relaunching with old catalog but that didn't turn up anything. 

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Adobe Community Professional ,
Mar 07, 2020

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Lightroom won't delete them. Did you do  a system level search?

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LEGEND ,
Mar 07, 2020

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Have you selected to store presets with catalog? IMO that is an error, causes this sort of thing, they might be inside a folder related to a different catalog.

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Explorer ,
Jun 21, 2020

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Thank you Legend, I posted same problem before I found this thread and you have solved it for me.

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