My backup zipped catalogs wont open

New Here ,
Dec 30, 2019

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Hi, all of my backed up catalogs are corrupt when I unzip them. I don't understand.

Please help me

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Crash or freeze, Import and export, Problem or error

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My backup zipped catalogs wont open

New Here ,
Dec 30, 2019

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Hi, all of my backed up catalogs are corrupt when I unzip them. I don't understand.

Please help me

TOPICS
Crash or freeze, Import and export, Problem or error

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396

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Dec 30, 2019 0
Advocate ,
Dec 30, 2019

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What software are you using to unzip them? Not all unzippers unzip stuff from all zippers! Sometimes there is incompatibity. I have suggested that Adobe incorporate an unzip facility into LR that is compatible with their zipper. But I doubt if that will happen in my lifetime.

 

Bob Frost

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Dec 30, 2019 0
New Here ,
Dec 30, 2019

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I use 7zip

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Dec 30, 2019 0
LEGEND ,
Dec 30, 2019

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You have to Decompress, Un-Zip, them to open them in LR.

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Dec 30, 2019 0
New Here ,
Dec 30, 2019

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youre not helping me

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Dec 30, 2019 0
LEGEND ,
Dec 30, 2019

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You said nothing about Decompressing, unzipping, the catalog files in your original post.

I then asked if you had unzipped them an Hour Ago. You then posted 35 min ago that you used 7zip and then this last reply 34 min ago that I'm not helping.

I posted long before you stated that you had unzipped them. 

 

Sorry. Best of Luck.

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Dec 30, 2019 0
LEGEND ,
Dec 30, 2019

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Copy the zipped backup files to a different disk. Unzip them there. See if they open from that disk.

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Dec 30, 2019 0
New Here ,
Dec 30, 2019

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Already tried, doesnt work

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Dec 30, 2019 0
Adobe Community Professional ,
Dec 30, 2019

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If you want to share a link  to a zipped backup on  Dropbox I can try to unzip  it on  my computer. What is the size of  the zipped file? How many backups have you tried so far? are you able to  unzip a backup if you move the  file to  an external drive?  Can you upload a screen  shot of the message you are getting?

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Dec 30, 2019 0
Advocate ,
Dec 30, 2019

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What version of LR? There was a bug a couple years ago that was subsequentally fixed.

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Dec 30, 2019 0
New Here ,
Jan 22, 2020

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Latest version

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Jan 22, 2020 0
GoldingD LATEST
LEGEND ,
Jan 22, 2020

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"Latest Version" is a meaningless statement. Over and over and over again "Latest Version" turns out to be not current version.

 

Prove me wrong. Best way to do that is, in Lightroom, click on Help, then System Info, then Copy. Paste into a reply.

 

Info from first line down to just past plug-ins is helpful.

 

This will give not only the version, but additional useful info, the OS, the OS version, an idea of where you keep the working catalog, and some plug-ins  (their is at least one plug-in that causes issue, although probably not this)

 

 

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Jan 22, 2020 0