My Surface crashes repeatedly when I try to make a slideshow in Lightroom Classic.

[Lynelle0D45]

I am retired and don't think I'll live long enough to receive adequate attention from Adobe to help me with this problem.  I have now read a number of similar complaints in the community.  How does one get Adobe support for a recurring problem that prevents constructive work with these products?

[GoldingD]

Two part reccomendation

1. Please post your System Info as LrC reports it, SOP nelow.

2. Post your problem over at the official feedback site where actual Adobe Techs respond:

https://feedback.photoshop.com/topics/lightroom-classic/5f5f2093785c1f1e6cc40872?cType=PROBLEM&page=...

Reecomend that you include your system information as LrC reports it.

following is my SOP on that

_______________

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

[Just Shoot Me]

First thing to do is turn off the option to use the GPU and test.