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New Error When Importing Video

Explorer ,
May 06, 2020

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I've been importing the same video types (MOV) from the same source (Phantom Drone) for months. For some reason the last few batches of videos will not load into Lightroom Classic.

 

I'm getting the error: The Video File Appears To Be Corrupted Or Unrecognizable: It Has No Audio Or Video Streams. Screenshot attached.

 

What changed where this might be happening now? It's maddening.

 

I'm on a Mac, High Sierra

Thanks,

D

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Mac, Problem or error

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New Error When Importing Video

Explorer ,
May 06, 2020

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I've been importing the same video types (MOV) from the same source (Phantom Drone) for months. For some reason the last few batches of videos will not load into Lightroom Classic.

 

I'm getting the error: The Video File Appears To Be Corrupted Or Unrecognizable: It Has No Audio Or Video Streams. Screenshot attached.

 

What changed where this might be happening now? It's maddening.

 

I'm on a Mac, High Sierra

Thanks,

D

Topics

Mac, Problem or error

Views

168

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
May 08, 2020

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i have same issue with dji mavic 2 pro hevc files, latest mac os, latest lr classic, adobe ignore this problem more than year

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Adobe Employee ,
May 11, 2020

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Hi,

Thanks for reporting the issue. Do you mind sharing the videos which you are unable to import or play in Lightroom? We would try to reproduce the issue in-house and let you know.

 

Regards, Sumeet

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