New images greyed out in Import window

[raphaels28255986]

Hi guys,

Tried to use Shift + click to uncheck old images in the Import window but nothing buged. I unchecked All, Checked Akk, tried Shift + Click on the new images, nothing worked. I closed LR, removed my card - and restarted from scratch: now my old images are checked and new ones are greyed out. I am stuck and unable to import new images.

Any ideas?

Thank you.

[dj_paige]

Can you please show us a screen capture? (Use the Insert Photos icon, do not attach files)

Is your camera set to start file numbering at 0001 for every photo shoot?

[raphaels28255986]

Thanks.

I do not set my camera to number individual shots.

[dj_paige · Accepted solution]

One thing you can try is to reset preferences:

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

[raphaels28255986]

Thank you dj; I renamed the file - but the problem remains.

What does that mean for me - now and in the long term?

Thanks a lot.

[raphaels28255986 · Accepted solution]

Surprisingly, after previous message, I found the ne images were in fact imported into their intended destination folder.

But I never saw it happen!