New Lightroom Classic continues to crash evertime it loads

[tomr88146184]

Just updated my Lightroom Classic on Sunday and now everytime it loads i get crash error  and the report to Adobe. It then shuts down the program. Only way to get it to work is uninstall and reinstall. It then works fine until you open it up again and then it crashes. Is there a way to go back to the previous version Thanks in advance.

[AxelMatt]

The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the second link.

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

If this doesn't help we need more informations about your environment.

• Which operating system do you use?
• Which version of Lightroom do you use?

Please post the exact version and not only phrases as "recent", "latest" and so on.

Do you get an error message? If yes, please posrt the exact message or an screenshot. 

[dj_paige]

Updated to what version? Please give us the version NUMBER of your Lightroom Classic and the version NUMBER of your operating system.

[GoldingD]

Pleaase post your System Information as Lightroom Classic (LRC) reports it.

In LRC click on Help, then Systm Info, then Copy. paste into reply. Include all info from first line down to just past plugin info.

[GoldingD]

And a P.S.

Have you tried signing out of the Adobe Creative Cloud Desktop App, then signing back in?

https://photographybay.com/2015/04/21/lightroom-cc-crashing-at-launch-heres-how-to-fix-it/