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new update to Lightroom won't access extended storage

New Here ,
Jun 16, 2020

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With the new update to lightroom, my apsp, both Lightroom Classic and the mobile app, only see the basic  20 gig storage and not the 1 TB storage I upgraded to last month.  The result is that I am over the storage limit of 20 gigs even thoughmy account shows I'm subscribed to the 1 TB level.  This severely limts what I can do in the apps.  How to I enable the apps to see the 1TB storage?

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new update to Lightroom won't access extended storage

New Here ,
Jun 16, 2020

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With the new update to lightroom, my apsp, both Lightroom Classic and the mobile app, only see the basic  20 gig storage and not the 1 TB storage I upgraded to last month.  The result is that I am over the storage limit of 20 gigs even thoughmy account shows I'm subscribed to the 1 TB level.  This severely limts what I can do in the apps.  How to I enable the apps to see the 1TB storage?

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Bug, Problem or error

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78

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Jun 16, 2020 0
Adobe Community Professional ,
Jun 17, 2020

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Log in to your account on the Main Adobe website and check the status of you plan and storage allotment.

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Jun 17, 2020 0
Adobe Community Professional ,
Jun 17, 2020

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Also open the CC DTA and in the upper right hand corner will be a Cloud icon. Click that to see if the 1 TB has been applied.

 

2020-06-17 05_49_09-Creative Cloud Desktop.png

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Jun 17, 2020 0