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Not impressed.

New Here ,
Jun 28, 2020

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It seems like every update causes me grief. My Creative cloud Desktop keeps trying to updated to v9.3.. but it just won't work.. the update fails to install time after time.  But it also won't let me simply stay with a previos version that WORKS.. because the app will no longer open unless I do the update. I had this exact same problem with the LAST update and it ends up taking me days or weeks to find an unintrupted block of time that I can sit and wait around to get online with Adobe and wait will support fixes the problem. And in the mean time I can't get any work done. It's very frustrating. 

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Crash or freeze

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Not impressed.

New Here ,
Jun 28, 2020

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It seems like every update causes me grief. My Creative cloud Desktop keeps trying to updated to v9.3.. but it just won't work.. the update fails to install time after time.  But it also won't let me simply stay with a previos version that WORKS.. because the app will no longer open unless I do the update. I had this exact same problem with the LAST update and it ends up taking me days or weeks to find an unintrupted block of time that I can sit and wait around to get online with Adobe and wait will support fixes the problem. And in the mean time I can't get any work done. It's very frustrating. 

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Crash or freeze

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46

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Adobe Community Professional ,
Jun 28, 2020

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Turn off the Auto Update in the preferences for the desktop app.

 

2020-06-21 09_07_33-Creative Cloud Desktop.png

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LEGEND ,
Jun 29, 2020

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Your copy of the Adobe Creative Cloud Desktop App. (ACCDA)What version is it?

 

Does the attempted update of LrC get to say 30% ( or whatever %) then freeze or fail?

 

You might have a defective copy of ACCDA.

You may need to use an Adobe tool to properly remove ACCDA, Then download a fresh new copy of ACCDA , and install.


link towards uninstall tool:

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

 

note, pay attention to directions, in above link

 

link for ACCDA download

https://www.adobe.com/creativecloud/desktop-app.html

note, even if your previous download of ACCDA looks the same, do not reuse it, get the fresh new download

 

WARNING,  If you sign out of the ACCDA, the various apps like LrC will be deactivated. They will be reactivated when you sign back in. Not sure if that happens while uninstalling/reinstalling ACCDA.

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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