Other Application open

New Here ,
Sep 09, 2020 Sep 09, 2020

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WhIen I try to open lightroom, the program tells me it cannot open because another application is open and I must close the other application first.  But, I don't have anything else open?  Any suggesstions?

 

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Crash or freeze, How to, Problem or error

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correct answers 1 Correct Answer

Adobe Community Professional , Sep 09, 2020 Sep 09, 2020
In your catalog folder is a .lock file. Delete this and try again. 

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Adobe Community Professional ,
Sep 09, 2020 Sep 09, 2020

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In your catalog folder is a .lock file. Delete this and try again. 

Sean McCormack http://seanmccormack.com

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New Here ,
Jan 26, 2021 Jan 26, 2021

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This is the third or fourth time that this is happening to me. It had never happened until I updated LR at the end of 2020.

I am so sick of this persistent problem! The problem with deleting the catalog folder is that I lose ALL OF MY WORK! All edits that were done prior to this annoying problem disappear and I have to start over! We pay a lot of money to use LR, and when I called about it the last time it happened I spent three days speaking to multiple people before it was supposedly fixed. And now, here it is again! Adobe customer service is terrible and this issue makes it no longer worth trying to use this faulty app. As soon as I finish editing these images I am leaving Adobe for good!

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Adobe Community Professional ,
Jan 26, 2021 Jan 26, 2021

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Hello, let me get clear... you are getting the message that it can't be opened as another application ... ??

If so there is no need to delete the Catalog folder just the .lock file inside that folder.

It would be helpful if you posted screenshots and provided information such as your OS and Lightroom versions ..

we can help I bet just keep in mind we are just users like you but with a good deal of experience..

 

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