Photo not synching

Community Beginner ,
Apr 10, 2021 Apr 10, 2021

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Two photos are not synching between LrC and mobile.

1. How do I determine which photos are causing the issue;

2. How do you correct

Thank you.

TOPICS
How to, Problem or error, Sync, Windows

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correct answers 1 Correct Answer

Adobe Community Professional , Apr 10, 2021 Apr 10, 2021
Go to preferences Lightroom Sync. At the bottom there is an area where you can see syncing activity (You might have to click the disclosure triangle). Determine what images are causing the problem. Usually if this is an image synced from Classic, you can resolve the lockup by unsyncing it (remove it from the special all synced images Photographs for example) and resyncing it (add it back to a synced collection). If it is syncing down to Classic from the cloud, you can typically click the URL and...

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Adobe Community Professional ,
Apr 10, 2021 Apr 10, 2021

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Go to preferences Lightroom Sync. At the bottom there is an area where you can see syncing activity (You might have to click the disclosure triangle). Determine what images are causing the problem. Usually if this is an image synced from Classic, you can resolve the lockup by unsyncing it (remove it from the special all synced images Photographs for example) and resyncing it (add it back to a synced collection). If it is syncing down to Classic from the cloud, you can typically click the URL and see what is up with the image on Lightroom web. Sometimes it is stuck syncing from a phone to the cloud and you just have to reopen the Lightroom app on the phone.

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