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Photoshop starts, but doesn't open files sent from Lightroom

New Here ,
Feb 18, 2019

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I updated Photoshop. I had already updated Lightroom.

In LIghtroom, when I right click>edit in Photoshop, Lightroom will open  Photoshop but no photo. Neither, DNGs, Tiffs oder RAWs. I uninstalled both programs and reinstalled but still... the problem remains .  I can access the file outside of Lightroom and open it in Photoshop.... but I need to be able to work in between Lightroom and Photoshop.

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Photoshop starts, but doesn't open files sent from Lightroom

New Here ,
Feb 18, 2019

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I updated Photoshop. I had already updated Lightroom.

In LIghtroom, when I right click>edit in Photoshop, Lightroom will open  Photoshop but no photo. Neither, DNGs, Tiffs oder RAWs. I uninstalled both programs and reinstalled but still... the problem remains .  I can access the file outside of Lightroom and open it in Photoshop.... but I need to be able to work in between Lightroom and Photoshop.

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Adobe Community Professional ,
Feb 18, 2019

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After an uninstall, did you install Photoshop FIRST, the LR? The order is important.

Please provide the exact version numbers of both products.

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New Here ,
Feb 18, 2019

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Thank you for yur help!

I uninstalled Photoshop CC 2019 (20.0..3) first and reinstalled it. Then I uninstalled Lightroom Classic CC (8.2 and Camera RAW 11.2) and reinstalled it.

A few minutes ago tested it again and find out, that the problem only occurs, when the files are stored on my QNAP (NAS) (what worked fine for many years). Files wich are stored on my iMac 5k (OS X 10.14.3) will be opened.

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Community Beginner ,
Feb 20, 2019

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I have the exact same problem now, files stored on Asstor NAS will not open in Photoshop CC 2019 (20.0.3) when opened from Lightroom Classic (8.2).

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LEGEND ,
Feb 20, 2019

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Possible issue with ACR, try reverting to earlier version.

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Adobe Employee ,
Apr 03, 2019

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Hi All,

We are happy to announce Camera Raw 11.2.1 which includes a fix for issues with Bridge and Lightroom Classic opening raw files using Edit in Photoshop.

This change also includes a bug fix affecting the opening raw files stored on a NAS.

Note: It is necessary to install the Camera Raw update to fix this issue. Installing Lightroom Classic 8.2.1 alone will not affect the issue.

You can install the updates on desktop applications via the Creative Cloud App. [CTRL/CMD]+[ALT/OPT]+[ R ] will refresh your app if the update doesn’t appear. See Update apps to the latest release of Adobe Creative Cloud

Please install the update and let us know if you continue to face any issues.

Thanks,

Akash

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Zukulina LATEST
Community Beginner ,
Apr 13, 2020

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I seem to be uptodate on all of my apps but I can still not access edit in PS

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LEGEND ,
Feb 20, 2019

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Oh and view this

After update, I cant send photos to Photoshop to edit

A different solution

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Adobe Community Professional ,
Apr 03, 2019

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Long shot:  It might sound like a simplistic but have you set the Preference in Lightroom External Editing tab for the PSD format?

. . . I'm liking the above update a lot!

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