Please help - Account issues

New Here ,
Apr 24, 2021 Apr 24, 2021

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Hi there,

I am posting here because i don't know how else to contact Adobe!

An amount of $171.47 (AUD) has been charged to my PayPal account by Adobe and I cannot find any information on my account or in my email (yes I have checked junk mail).

 

Can I please get an Adobe staff member to respond and assist with this!

 

Regards,

Elcin

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LEGEND ,
Apr 25, 2021 Apr 25, 2021

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We are not Adobe, we are other Lightroom Classic users. We cannot help you with account related problems. You will have to contact Adobe to straighten this out.

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Adobe Community Professional ,
Apr 25, 2021 Apr 25, 2021

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For direct assistance with resolving the issue, Please begin a secure chat session at
https://helpx.adobe.com/contact.html?rghtup=autoOpen.

If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
If you have an account-related question, that information will already be on the screen when you speak to someone via
a chat interaction.

 

Regards. My System: Lr-Classic 10.2, Photoshop 22.3, Lightroom 4.2, Windows-10 Nikon DSLR.

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