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I bought presets from someone. They are correctl installed on lightroom 6. Why can't I use them?
{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator}
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Mac or Windows? Which version of the OS?
Which exact version of Lightroom?
What kind of presets (dev, brush, etc)?
Which file format (LrTemplate, XMP)?
What is the exact wording of any error message you are getting?