Printing bad colors

Explorer ,
Jun 02, 2020 Jun 02, 2020

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AE8121BB-9FCD-413F-9B40-269D2C95953F.jpeg

I have mac OS X Catalina with Lightroom and photoshop last updates. I print with a Canon pro 1000, drivers are updates. No problems with nozzle clogged. I use my ICC profiles, they are correct. Monitor calibrated. My last prints with Lightroom or photoshop print box make prints wrong, red/magenta are orange. Printing with Canon pro studio software prints are correct. I use ICC color management. It seem a problem with Adobe softwares.

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correct answers 1 Correct Answer

Explorer , Jun 23, 2020 Jun 23, 2020
Ok, deleting printer and all printer preference from Mac osx and re-installing all, it seem to work well. Probably some Adobe or Mac updates created some problems with drivers

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Adobe Community Professional ,
Jun 02, 2020 Jun 02, 2020

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Have you tried to print this same image from Photoshop? How old is the paper? Do you have the same result with  a different paper? Did you just start to see this problem with printing?

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Explorer ,
Jun 02, 2020 Jun 02, 2020

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yes tried both photoshop and Lightroom. Paper is new and tried with other photo paper. Problem stared last month after some Adobe updates and print updates. With other software like Canon print studio pro with same paper, ICC, render intent prints are good

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Adobe Community Professional ,
Jun 02, 2020 Jun 02, 2020

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Could this be a case of double color management? If you select the profile in Lightroom or Photoshop then you must NOT choose a profile in the printer driver. The other option is, in Lightroom or Photoshop, let the printer manage the color and choose the profile in the printer driver. If you already know all this, I apologize.

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Explorer ,
Jun 02, 2020 Jun 02, 2020

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I known, on Mac when I select ICC profile in Lightroom or photoshop print box Driver management is turned off

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Explorer ,
Jun 04, 2020 Jun 04, 2020

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Here some evaluation prints. Tried to re-install drivers and print an evaluation image on Canon pro luster. 3 prints, On top left printed via photoshop and cannon managed, on bottom left printed via photoshop then Qimage and canon managed, on the right photoshop + canon pro studio and canon managed. On Photoshop or Qimage strawberries are more orange and green/blue gradients not correct; Canon print studio works fine. So, printer is ok, driver update, where is the problem?IMG_0831.jpg

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LEGEND ,
Jun 04, 2020 Jun 04, 2020

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Explorer ,
Jun 04, 2020 Jun 04, 2020

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Thank but I know how print using profile and I know the 2 links above. I think there is something wrong in Adobe updates or Osx updates or Adobe preference corruption

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New Here ,
Mar 08, 2021 Mar 08, 2021

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Hi, I completely agree with you. I have the same problem. My prints when sending them to the printer straight from photoshop to my canon pro 1000 come out with a red hue (especially in the skin). When I save the file as TIFF and print it directly from preview it works fine (but of course in that case i can't select icc profile for my paper).  I've contacted canon and adobe and both say it's a problem from the other party. It's really frustrating. Any advice? Many thanks!

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Explorer ,
Mar 09, 2021 Mar 09, 2021

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The problem is the driver. When Mac made updates the driver could need to be disintalled and then re-installed

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Explorer ,
Jun 23, 2020 Jun 23, 2020

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Ok, deleting printer and all printer preference from Mac osx and re-installing all, it seem to work well. Probably some Adobe or Mac updates created some problems with drivers

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Adobe Community Professional ,
Mar 09, 2021 Mar 09, 2021

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Whenever there is a major OS release it's best practice to update your drivers. Especially since the security and privacy changes in Catalina and beyond.

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