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Printing broken again macOS Mojave 10.14.6

New Here ,
Feb 07, 2020 Feb 07, 2020

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I've been running down a problem on my Canon Pro 4000 printer. I think I've narrowed it down to the drivers within LR & PS. When printing out of those two there's a overlapping strip that runs horizontally every 1/4 inch or so. It looks like a clogged head but is an overlap of ink. Dark not white or lighter.  I'll let you know if I find a solution but wanted to shout out incase someone else is beating their head on the wall looking for this glitch. What a hassle.... 

Mac

Mojave 10.14.6

Latest LR & PS

 

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Community Expert ,
Feb 07, 2020 Feb 07, 2020

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Quote "I think I've narrowed it down to the drivers within LR & PS."

Could you explain?

It is my understanding that LR will render the file data to the appropriate size and if chosen apply a printer profile and that is sent to the printer drivers which will carry out the print. The printer drivers are supplied by the printer manufacturer and is installed in the operating system of your computer.

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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Adobe Employee ,
Feb 07, 2020 Feb 07, 2020

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Hi Danny,

 

That does not sound good, could you pleaser try resetting Lightroom' preferences and let us know if it helps? 

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html


Also, you may try uninstalling and reinstalling the printer drivers and see if it helps.

Regards.
Sahil

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