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problème de mise à jour

New Here ,
Jul 05, 2020 Jul 05, 2020

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Bonjour,

Je n'arrive pas à mettre les mises à jour de lightroom et photoshop. Mon accès est complètement bloqué.

Je suis sur Mac Book Pro (catalina version 10.15.4).

Quelqu'un a t'il déjà eu ce genre de souci?

 

merci d'avance,

 

Nathalie

 

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Community Expert ,
Jul 05, 2020 Jul 05, 2020

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Have you tried signing out of your Adobe account then back in again? There's an option to sign out from the Help menu

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LEGEND ,
Jul 05, 2020 Jul 05, 2020

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Your copy of Adobe Creative Cloud Desktop.

 

1. Does it show any notifcations?

 

2. What version is it?

 

https://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html

 

 

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Advocate ,
Jul 05, 2020 Jul 05, 2020

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Can you post a screen shot of the 'blocking' notification you see?

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LEGEND ,
Jul 06, 2020 Jul 06, 2020

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Update from what version?

Update to what vetsion?

 

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