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Problem exporting from Lightroom - Mac just hangs

New Here ,
Mar 09, 2020

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Trying to export 13 images from Lightroom classic on a Mac. I've created a new folder for the images but then the export dialogue box has just frozen. Can't close. Can't access Lightroom. Can't quit Lightroom. Am stuck. 

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Import and export

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Problem exporting from Lightroom - Mac just hangs

New Here ,
Mar 09, 2020

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Trying to export 13 images from Lightroom classic on a Mac. I've created a new folder for the images but then the export dialogue box has just frozen. Can't close. Can't access Lightroom. Can't quit Lightroom. Am stuck. 

Topics

Import and export

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53

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Adobe Employee ,
Mar 11, 2020

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Hi there,

 

Sorry that Lightroom is freezing on your Mac while exporting images. 

 

Which version of Lightroom are you using and on which Mac OS version? Where are exporting the images to and are you able to export to other location like your desktop?

 

As Lightroom is freezing, could you please try turning off the GPU option from Lightroom's preferences? Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom and let us know if it helps?

 

Thanks,

Akash

 

 

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