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Problem syncing catalog - Lightroom

New Here ,
Nov 11, 2019 Nov 11, 2019

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After the November update I can't sync with current catalog. I deleted the sync folder but it did not do anything. Please help!

 

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Adobe Employee ,
Nov 11, 2019 Nov 11, 2019

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Hi Levlin,

 

Sorry to hear that you're not able to sync the catalog after the recent update of Lightroom, could you please confirm the version of Lightroom you're using? You can check that by going to Help > System Info

 

Also, are you getting any errors?

 

Could you please check this article and let us know if it helps? https://helpx.adobe.com/in/lightroom-classic/kb/syncing-with-lightroom-mobile-stuck.html#Issue2Light...

 

Regards,
Sahil

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LEGEND ,
Nov 11, 2019 Nov 11, 2019

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I'm curious about your comment that you cannot sync with the "current" catalog. If you are referring to synchronizing with the cloud from Lightroom Classic, it is only possible to sync one catalog. Is this what you are referring to?

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