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Problem with opening RAF Files

New Here ,
Jun 14, 2020

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Hi there 

 

I do own two PC's with windows 10 and have installed on both Adobe CC. Both have the latest installations of Lightroom CC Classic, Photoshop CC and Bridge CC. 

The last few days I wanted to import RAF Files to Lightroom CC Classic and It did not work. The same file on the same computer didn't work in bridge or Photoshop neither. When trying to open it with Photoshop it says: could not complete your request because the file-format module cannot parse the file. I guess that's the English equivalent to my German version. 

But the strange thing is: on my other computer it works just fine. First thought it would be the camera or the sd card. But it really looks like it is only on one computer. 

 

I would highly appreciate if someone has a workaround for this... 😕

 

Greetings from Switzerland

 

Retus

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Bug, Import and export, Problem or error, Windows

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Problem with opening RAF Files

New Here ,
Jun 14, 2020

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Hi there 

 

I do own two PC's with windows 10 and have installed on both Adobe CC. Both have the latest installations of Lightroom CC Classic, Photoshop CC and Bridge CC. 

The last few days I wanted to import RAF Files to Lightroom CC Classic and It did not work. The same file on the same computer didn't work in bridge or Photoshop neither. When trying to open it with Photoshop it says: could not complete your request because the file-format module cannot parse the file. I guess that's the English equivalent to my German version. 

But the strange thing is: on my other computer it works just fine. First thought it would be the camera or the sd card. But it really looks like it is only on one computer. 

 

I would highly appreciate if someone has a workaround for this... 😕

 

Greetings from Switzerland

 

Retus

TOPICS
Bug, Import and export, Problem or error, Windows

Views

129

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Jun 14, 2020 0
LEGEND ,
Jun 14, 2020

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Please state the version NUMBER of your Lightroom Classic. Please state the version NUMBER of your operating system. We need the version NUMBER and not words like "current" or "latest" or "up-to-date".

 

Please state the exact camera model that took the photo.

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Jun 14, 2020 0
GoldingD LATEST
LEGEND ,
Jun 14, 2020

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P.S./hint/  Stating Lightroom CC or eveen Lightroom CC Classic just screames way out of date. Problem is that CC part. Adobe has not used the CC bit in several years.

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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