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Problem with preset drop-down menu Lightroom Classic 9.0

Explorer ,
Nov 27, 2019

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Hello! My Brixton and Luxe Lens presets dropdowns are not dropping down. I have Lr ClassicVersion 9.0 (released November 2019).  Any help would be most appreciated.

 

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Correct answer by johnrellis | Most Valuable Participant

The screenshots helps understand your context.  Just to double-check, are you clicking on the little black triangle to the left of a preset group? Clicking on the name itself (e.g. "B&W") does nothing.

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Problem with preset drop-down menu Lightroom Classic 9.0

Explorer ,
Nov 27, 2019

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Hello! My Brixton and Luxe Lens presets dropdowns are not dropping down. I have Lr ClassicVersion 9.0 (released November 2019).  Any help would be most appreciated.

 

{Thread renamed by moderator}

Most Valuable Participant
Correct answer by johnrellis | Most Valuable Participant

The screenshots helps understand your context.  Just to double-check, are you clicking on the little black triangle to the left of a preset group? Clicking on the name itself (e.g. "B&W") does nothing.

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Presets or profiles

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Nov 27, 2019 0
Adobe Employee ,
Nov 27, 2019

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Hi there,

 

Welcome to the Adobe Community!

As the preset menu is not opening, could you please share a screenshot of the preset panel? Also, have you tried resetting the presets again and see if that helps?

 

Does the default Lightroom presets open and work?

 

You may try resetting the preferences of Lightroom and see if that helps: 

1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.


Regards,
Sahil

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Nov 27, 2019 1
Explorer ,
Nov 27, 2019

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Lr Screen Shot.JPG

Thank you for the welcome, Sahil.  Here is a screenshot of the presets.  The default presets do not drop down, either.  I did as you suggested, and overwrote the preferences and rebooted...the problem persists.  I have not yet tried resetting the presets.  I am unsure as to how to do that.  I do appreciate your kind help and patience!

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Nov 27, 2019 0
Most Valuable Participant ,
Nov 27, 2019

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If Sahil's suggestion doesn't help, please post a screenshot of the entire LR window when this occurs -- screenshots often give valuable troubleshooting clues.

 

[Use the reply button under the first post to ensure replies sort properly.]

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Nov 27, 2019 0
Explorer ,
Nov 27, 2019

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Lr Screen Shot Full.JPG

Thank you, John.  Here is the complete window.

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Nov 27, 2019 0
Explorer ,
Nov 27, 2019

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John...I see that the image is quite small.  Please let me know if you'd like to see a larger version.

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Nov 27, 2019 0
Most Valuable Participant ,
Nov 27, 2019

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The screenshots helps understand your context.  Just to double-check, are you clicking on the little black triangle to the left of a preset group? Clicking on the name itself (e.g. "B&W") does nothing.

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Nov 27, 2019 1
Explorer ,
Nov 27, 2019

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Oh.My.Goodness.  You solved the mystery!  I have been clicking on the name, not the triangle!  I thank you SO VERY MUCH!!!  🙂

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Nov 27, 2019 1
Most Valuable Participant ,
Nov 27, 2019

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Glad you solved the problem. The Presets Panel could certainly be improved...

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Nov 27, 2019 1
Explorer ,
Nov 27, 2019

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Thank you for giving me a good excuse, John!  😉

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Nov 27, 2019 0
New Here ,
Sep 25, 2020

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Screen Shot 2020-09-25 at 12.43.00 PM 2.png

 Has anyone seen a dropdown menu like this one where grayed-out items appear before a link?

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Sep 25, 2020 0